Job Description

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Senior Product Managers at Faire combine a strong customer-first mindset with systems thinking and a highly collaborative approach. As a Senior PM at Faire, you'll shape product strategy, define and align on roadmaps, and lead execution across cross-functional teams. You’ll work on high-impact products that directly support independent brands and retailers, playing a key role in advancing Faire’s mission to help small businesses thrive. This is a chance to drive meaningful outcomes in a fast-paced, mission-driven environment.

What you’ll do

Build programs to support customers alongside shipping great technology products
Understand the business equation and flywheel that make our marketplace work – and accelerate it
Work with and learn from a broad range of world-class leaders across go-to-market, ops, and finance, as well as engineering, design, and data science
Make decisions alongside company founders and the CEO
Empower small businesses around the world to chase their dreams and invest in their local communities
Customer Obsession: Champion the voice of the customer by deeply understanding their needs, pain points, and behaviors through ongoing research, feedback loops, and user engagement.
Experimentation & Learning: Help define hypotheses, support A/B testing, and analyze results to inform product decisions.
Execution & Delivery: Help manage sprint planning, backlog grooming, and ensure smooth day-to-day execution in partnership with your team.
Cross-Functional Partnership: Collaborate with design, engineering, and data science to align on priorities and deliver impactful solutions.
Communication & Alignment: Share updates, learnings, and progress regularly with teammates and stakeholders.

Qualifications

Bachelor’s degree or equivalent.
You have 5+ years of experience at a tech company in a product, software development, or analytical role or as a startup founder
You’re an extraordinarily fast learner. You have the natural curiosity, low ego, and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time.
You are relentlessly resourceful. When something needs to get done, you always find a way to make it happen. Even when the work is hard, you power through it and execute with limited information and ambiguity.
You are a creative problem-solver. You excel at identifying unintuitive solutions to tough problems.
You are analytical and have experience driving business insights and decisions from quantitative and qualitative data.
You can communicate complex ideas compellingly and simply in both written and verbal communication.
You are passionate. You are optimistic with a positive energy that other people draw upon.
You care deeply about developing products and solutions that will create the best experience for our customers.
You’re an inspiring leader who is excited about the day-to-day of understanding our customers and working with a strong team to build improvements for them.
You care deeply about developing products and solutions that will create the best experience for our customers.

Salary Range

San Francisco, CA and New York City, NY: The pay range for this role is $183,000-251,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Effective January 2025, Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays. Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Applications for this position will be accepted for a minimum of 30 days from the posting date.

Why you’ll love working at Faire

We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Senior Product Manager - Faire

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