People Technology Analyst - SolarWinds

Your Role:

The People Technology Analyst for Reporting and Data Management is the main point of contact in delivering reporting support to key stakeholders of People Services. This role is responsible in providing comprehensive reporting solutions and provides data analytics highlighting key information to help the decision-making process. The role will also assist with several key strategic projects, internal and external audit requirements, the daily system management and requires a performance driven and capable individual to deliver effective and efficient support.

This role is a subject matter expert and will manage requests mainly through the HR Service Desk platform.

Your Impact:

• Supports the execution of projects in People Team such as: employee self-service applications and platforms, system reports migration to stories, testing and others which will help improve employee or user experience.
• Process HR-related transactions, mass import, troubleshoot data and tool issues, system gaps, and perform special projects and regular data audits as needed.
• Independently responds to complex internal and/or external partner issues, advocating for the partner/customer, and influences the decision making on deliverables.
• Participate in regular data quality assurance efforts, including performing root-cause analysis for identified data quality issues.
• Collaborate with other People teams when necessary to ensure successful delivery of reporting requirements.
• Responsible in gathering, producing and delivery of scheduled and adhoc global and regional reports coming from People systems such as SuccessFactors, Greenhouse and Solarpeople Service Desk.
• Structure large data sets to find usable information by utilizing data visualization skills such as graphs, infographics, PowerPoint, and other methods.
• Ensures that service levels and reporting deadlines are consistently met.
• Maintain up-to-date Knowledge Base content on policies, procedures & FAQs and share the gained knowledge and experience.
• Train and help develop the reporting expertise of the People Technology team by sharing best practices, provide systems training including user guides and exposure to complex requests.