Manager, Production Operations - Kaseya

Position Summary

The Production Manager is an operations leadership role within the Supply Chain Operations organization, based in Monroe, CT. The role leads end-to-end production operations and aligns capacity, inventory health, and execution with demand forecasts and business priorities. This position plans, coordinates, and oversees day-to-day production activities while ensuring quality, efficiency, and safety standards are met. The Production Manager is a member of the Supply Chain leadership team and reports to the Senior Manager of Supply Chain.

KEY RESPONSIBILITIES 

• Lead the Production team to ensure consistent execution of operations, safety standards, and performance expectations
• Provide leadership updates on production performance, capacity, risks, and improvement initiatives
• Partner with Supply Chain Operations leadership to align production schedules, demand forecasts, and inventory targets
• Track productivity and labor performance by monitoring quotas, maintaining workforce statistics, and updating performance dashboards
• Improve workflow efficiency by monitoring end-to-end production processes, identifying bottlenecks, and implementing continuous improvements
• Lead cross-functional efforts to improve throughput and scalability by assessing production workflows at a systems level
• Manage and support internal systems and tools used in production operations
• Establish, implement, and enforce policies and procedures to ensure consistent adherence to quality standards
• Maintain a safe, clean, and compliant work environment by enforcing safety protocols, equipment controls, and regulatory requirements
• Resolve personnel and operational issues through analysis, investigation, and implementation of effective corrective actions
• Use systems such as NetSuite, Salesforce, Oracle, and ADP to generate reports, analyze data, and recommend process improvements
• Review and approve employee timecards in accordance with company policies
• Promote collaboration and clear communication across departments to achieve operational and organizational goals

Required Qualifications

• Demonstrated experience in production or operations management, including oversight of assembly and quality control teams
• Proven ability to lead, coach, develop, and manage employees
• Experience with ERP and CRM platforms such as Oracle, Salesforce, or similar systems
• Technical proficiency in hardware diagnostics, system imaging, and device configuration
• Working knowledge of Bash scripting and/or Windows batch scripting
• Strong analytical, organizational, and problem-solving skills
• Excellent verbal and written communication skills, with the ability to collaborate effectively across teams