Legal Operations Manager - WHOOP

Job Title: Legal Operations Manager
Job Location: Boston, MA
Job Listing URL: https://jobs.lever.co/whoop/e9880302-dada-4bdc-9795-1c27208a616a
Job Description: At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is seeking a Legal Operations Manager to streamline, scale, and optimize our Legal function in support of a rapidly growing and dynamic business. This role will play a critical part in improving operational efficiency, driving process innovation, and enabling the legal team to focus on strategic priorities. You will collaborate cross-functionally across WHOOP, helping to design and implement systems, workflows, and tools that increase legal impact while reducing friction for internal stakeholders.
RESPONSIBILITIES:
Develop, implement, and continuously optimize processes and systems that support the Legal team’s delivery of services to the business
Own and manage the lifecycle of legal technologies, including contract lifecycle management (CLM), e-billing, and matter management systems
Partner with Legal and cross-functional teams (including Finance, People, Product, and Security) to drive operational initiatives, legal risk management, and compliance
Analyze legal operations metrics, provide dashboards and insights, and inform decision-making with data
Manage legal vendor relationships, budgets, and outside counsel engagements
Lead knowledge management efforts, including the development of internal playbooks, templates, and process documentation
QUALIFICATIONS:
4+ years of experience in Legal Operations within a high-growth technology company
Proven track record managing legal tech tools and legal process optimization initiatives
Strong analytical and project management skills, with an ability to manage multiple priorities and stakeholders
Excellent communication skills and the ability to translate legal requirements into business-friendly solutions
Experience with contract lifecycle management systems and other legal operations tools
Familiarity with legal budgeting, spend management, and vendor optimization
Bachelor's degree or equivalent experience
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

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