Lead Analyst - Revenue Operations ( Global Accounts) - NetraDyne

ROLE SUMMARY

The Revenue Operations Analyst, Global Accounts will be responsible for ensuring data integrity, operational efficiency, and strategic alignment for our global key accounts (direct and partner). This role will focus on aggregating and harmonizing internal data streams, developing end-to-end operational visibility, and driving process improvements across the quote-to-cash lifecycle. The individual will collaborate extensively with Sales, Customer Success, Finance, and Data & Analytics teams to ensure a single source of truth for key account data, support pipeline management, billing, forecasting, and account planning, and ensure technology solutions meet revenue and compliance objectives from a global account perspective.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily:

Global Account Data Aggregation & Single Source of Truth

a. Aggregate and harmonize all internal data streams (structured and unstructured) per global account from Salesforce, NetSuite, and IDMS

b. Partner across the organization to identify and bridge data availability gaps

c. Ensure a single source of truth for pipeline management, billing, forecasting, and account planning for global accounts

Operational Visibility & Process Improvement

a. Develop end-to-end operational visibility for key accounts.

b. Standardize operational KPI definitions and reporting cadence

c. Identify process gaps and drive standardization or improvements to reduce unexpected issues related to billing or forecast

d. Drive process improvements in the quote-to-cash and asset lifecycle for global accounts

Cross-functional Collaboration & Data Integrity

a. Act as the liaison between global account stakeholders (Sales, CS) and finance teams

b. Leverage dashboards and reports to identify operational insights related to global accounts and provide to relevant teams (e.g. Sales, CS)

c. Collaborate with other teams within Revenue Operations and other GTM functions (especially Sales, CS) to ensure data integrity across systems

d. Collaborate with the Data & Analytics team on data accuracy and quality

e. Surface account-level data issues, escalate when needed, and ensure timely resolution

Business Requirements & System Enhancements

a. Document and maintain business requirements for system enhancements from a global account perspective

b. Ensure technology solutions meet revenue and compliance objectives for global accounts

Special Projects

a. Lead or assist in data gathering, modeling, and strategic analysis for special topics

b. Synthesize findings into clear and concise analysis and documentation

c. Work with cross-functional teams to meet due diligence requirements and timelines

WORK EXPERIENCE REQUIREMENTS:

•  3 to 8 years of experience in revenue operations or business operations focusing on global account management, quote-to-cash processes, and SaaS business models
• Demonstrated ability to manage complex data sets and translate them into actionable insights
• Strong working knowledge of CRM (Salesforce) and ERP (NetSuite), including workflows, integrations, and reporting
• Exposure to financial forecasting and billing in a complex, multi-entity environment (e.g., multiple regions/currencies)
• Proven ability to collaborate cross-functionally and drive process improvement initiatives
• Familiarity with data governance principles and understanding of how to maintain consistent data standards for key customer accounts
• Deep expertise in Tableau and data warehouse
• Excellent analytical, problem-solving, and communication skills

EDUCATION REQUIREMENTS:

Bachelor’s degree in Business, Finance, Data Science, or a related field

CERTIFICATIONS:

Certifications in Tableau, Salesforce, or NetSuite are a plus