Junior+/Middle Product Analyst - Xsolla

Job Title: Junior+/Middle Product Analyst
Job Location: Serbia
Job Listing URL: https://jobs.lever.co/xsolla/9dd65143-4a37-4471-a9df-3e75fd3b6786
Job Description: ABOUT US
At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

Longevity Opportunity Vision Enjoy the game!

We are expanding into new directions: building B2C and B2B platforms for creators, resellers, and e-commerce ecosystems, enhanced with gamification, loyalty, and engagement mechanics.

We are looking for a Product Analyst who loves connecting data, business insights, and user behavior to guide strategic decisions and drive product growth. This role is ideal for someone who can see patterns in numbers, tell stories from data, and help shape products for millions of users worldwide.
We are looking for someone who
has a genuine passion for building user-facing products and exploring how they perform with broad, diverse audiences;
loves technology: understands how REST APIs work, has a grasp of interservice communication, and ideally some background or enthusiasm for gaming;
is curious and investigative: is able to build a complete picture from partial or hidden information, and translate technical findings into clear business insights;
can communicate ideas clearly in English, both in writing and verbally, and enjoys using visuals (slides, diagrams, dashboards) to explain complex things simply;
enjoys mapping and analyzing user journeys across B2B and B2C products to find optimization opportunities and friction points;
thrives on data: measuring engagement, retention, and core product metrics such as CAC, LTV, ARPU, and churn rate;
is a team player, comfortable collaborating with humans, computers, and AI alike;
can effectively work in a multicultural, multilingual team distributed across five continents and multiple time zones.
Key responsibilities:
Research existing products, markets, and technologies to understand user needs and identify gaps or opportunities;
analyze data to uncover user behavior patterns, product bottlenecks, and growth levers;
gather and structure information, maintain documentation, and ensure insights are understandable and reusable by others;
integrate findings, document hypotheses, and propose data-backed product improvements;
support A/B testing, feature performance evaluation, and idea validation.
What do we offer:
Opportunity to create and influence global products used by millions of creators and gaming businesses;
a data-driven, experimentation-friendly culture where insights directly impact product strategy;
flexible work format: remote, hybrid, or office-based, depending on location;
competitive salary and annual performance-based bonus;
professional growth opportunities, including conferences, online courses, and mentorship programs.