All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.
JumpCloud is Intelligent, Secure IT.
About the role:
We are looking for a high-agency Event & Field Marketing Coordinator to serve as the operational "connective tissue" for our global team. You will be the engine behind our Field Marketing initiatives, leveraging AI and automation to scale event logistics, vendor management, and procurement. This is a role for a detail-obsessed professional who wants to build efficient systems in a fast-paced, remote-first environment.
What you’ll be doing:
Field & Team Orchestration
Regional Field Operations Support: Serve as the central operational hub for our remote Field Marketing Managers across the Americas region. Oversee the complete lifecycle of regional event collateral and swag inventory, optimizing supply chains and workflows to guarantee seamless, friction-free daily operations.
Procurement & Legal Liaison: Drive the end-to-end procurement process. You will coordinate with Legal, Finance, and Procurement to shepherd contracts through approval, manage invoicing, and ensure vendors are paid on time.
Budget Tracking: Assist in developing event cost estimates and maintaining real-time budget accuracy across multiple regional activations.
Event Execution & Logistics
Customer Experience Ownership: Own the end-to-end logistics for customer-centric events (dinners, roundtables, workshops) in tight collaboration with Customer Marketing and Account Management teams.
Multi-Format Support: Provide logistical backbone for a diverse portfolio of events, including roundtables, industry trade shows, and co-sponsored partner events.
Data & Feedback Loops
AI-Driven Efficiency: Actively seek ways to use AI and automation (e.g., within Slack, SFDC, or Sheets) to streamline reporting, draft communications, and simplify repetitive administrative workflows.
We’re looking for:
2+ Years Experience: Proven track record in Event Coordination, Field Marketing, or a similar high-volume Ops role.
Tech-Forward Mindset: You don't just use tools; you optimize them. High proficiency in Google Workspace (Docs/Sheets) and Salesforce is required. Experience with JIRA and Slack as project management tools is preferred.
Service-Oriented EQ: You have a proactive mindset. You are friendly, professional, and capable of engaging with everyone from executives to warehouse vendors.
Async Mastery: You are comfortable working across time zones with high autonomy. You communicate clearly and directly, defaulting to "showing your work" so the team can stay aligned.
Remote-First: Ability to operate independently across global time zones.
On-Site Support: Willingness to travel up to 10% to provide hands-on support for key events.
