Customer Success Support

Scanifly develops a drone-based 3D modeling software that automates and centralizes the manual day-to-day tasks in the solar workflow.

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Customer Success Support - Scanifly

Job Title: Customer Success Support
Job Location: Remote US
Job Listing URL: https://jobs.lever.co/scanifly/3bbeda51-4808-4dca-b0e3-76d01ab6977f
Job Description: WHAT WE ARE LOOKING FOR

Must be located in MST or PST

Able to work 2-6pm PST Mon-Fri

Familiarity with solar design and installation preferred, roofing and construction considered

Ability to communicate effectively with clients

Participate in day to day Customer Success support initiatives

WHAT YOU WILL DO

Day to day support on software chat and email

Conduct daily reviews of the design queue, ensuring a smooth process

Troubleshoot issues while maintaining client communication and collaboration with colleagues

WHO YOU ARE

Self-starter

Resilient

Accountable

Optimist

Has a desire to innovate and find solutions

WHY WORK FOR US

Relentless collaboration with your team and colleagues

People first culture

100% remote

$20 per hour, paid semi-monthly