Commercial - Plaid

Job Title: Commercial
Job Location: Raleigh-Durham
Job Listing URL: https://jobs.lever.co/plaid/8845a0ac-74a0-4b58-abf9-85f6712786cb
Job Description: We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

The go-to-market teams at Plaid combine deep market, technical, and product knowledge to help customers obtain Plaid services to build and scale amazing applications. Plaid is looking for an experienced professional to facilitate our commercial relationships with some of the largest names in fintech and financial services. The right candidate has honed business instincts and can drive strong commercial outcomes that position our customers and Plaid for success.

You will serve as a thought partner, contract expert, and at times, lead negotiator for major deals. Your work is thoroughly impactful as you will define the commercial terms that underpin the relationships between Plaid and its customers. You're motivated by tangible outcomes and finding win-win deals to strike with customers.

You'll also be a key partner to the broader set of Plaid’s go-to-market teams. You will help craft repeatable, robust commercial processes for an increasingly global team, leading to more speed and consistency. You enjoy rolling up your sleeves and diving into data analysis to make more educated decisions. You're keen on transparency and visibility to enable sharper decision-making and organizational communication.
Responsibilities
Collaborate closely with Plaid’s Sales, Account Management, and Partnerships teams to negotiate key customer contracts
Creatively enable new deals with top prospects while staying true to Plaid’s operating practices
Drive successful renewals, upsells, and cross-sells with top customers to increase usage and adoption of key Plaid products
Craft pricing strategies that work for Plaid, prospects, and existing customers
Evolve and improve commercial terms, practices, and processes
Serve as the GTM expert on a given GBT with regard to commercialization, pricing, and contract requirements for new products and services
Serve as the GTM voice and single point of contact for cross-functional special projects
Qualifications
A business decathlete
Experience negotiating complex commercial agreements
Desire to build a scalable business platform to further deliver on Plaid’s mission
Demonstrated ability to work cross-functionally on challenging, high visibility internal projects
Demonstrated ability to effectively communicate and drive results with senior external stakeholders
Interest in financial services and technical products; a high degree of intellectual curiosity
Excitement to work in a high-growth, ambiguous environment