Change Manager - AvePoint

About AvePoint

A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions to secure digital collaboration data, sustain connections between people and ensure business resiliency in the modern digital workplace.  

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! 

About the position

Are you an experienced change management consultant that can lead teams through organizational and technological change efforts of varying size and complexity? If you are driven by innovation and working with diverse IT projects, we’re looking for someone who will join our growing team at AvePoint!  

As the Change Manager, you will work with our various clients to drive positive behavioral change, facilitate sustainable adoption and achieve operational results by leveraging AvePoint solutions. You will take point on guiding and support the design and implementation of targeted change strategies for projects including stakeholder identification and alignment, appropriate communication and feedback loops, success measures and long-term sustainability. You will establish and maintain effective partnerships with key cross-functional leaders to ensure alignment to organization change management standards and alignment to relevant activities and frameworks and drive day-to-day change management activities while providing the appropriate coaching for stakeholders on change management principles, tools, and their roles in effective change.  

This role is for someone who values agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you! 

Specific responsibilities include, but are not limited to:  

• Maintain and develop strong relationships with executive-level clients
• Collaborate with a team to develop solutions to solve organizational challenges for a client  
• Develop and own work products that clearly synthesize information into recommendations for client improvements  
• Present work products and information to clients in meetings and facilitate discussions on those items  
• Lead junior staff members, providing quality assurance, coaching, and mentorship  
• Develop business process improvements to existing programs 
• Create and roll out change management strategies to clients  
• Identifying and assembling project teams as well as providing leadership and mentoring to assure effective completion   
• Ability to acknowledge and address any client issues and resolve these with the intent of exceeding client expectation  
• Ability to succeed and embody a growth mindset in a deadline-oriented, fast-paced environment – and proactively solve problems 

What you will bring to our team: 

• 5+ years of technology-related change management, strategy, or consulting experience    
• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field   
• Experience working in a matrixed environment across multiple teams and organization  
• Understanding of cloud technologies  
• Business maturity and experience working across organizational boundaries  
• Proficient messaging and writing skills   
• Attention to detail and accuracy in all change management deliverables   
• Ability to manage multiple projects simultaneously and drive strong work-back plans   
• Thrive in a fast-paced, ambiguous environment and adapt plans and approaches in real-time   
• PROSCI Certified Change Practitioner preferred  
• Open to international travel for meetings and workshops  
• Fast learner with a passion for technology
• High sense of urgency and speed of delivery, without compromising on quality

AvePoint is proud to employ talent from many different backgrounds, experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.