Business Development Rep (SF) - Five9

Job Title: Business Development Rep (SF)
Job Location: San Francisco, CA, United States
Job Listing URL: https://www.five9.com/about/careers/job-detail?gh_jid=4137873004
Job Description: Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.
As a member of the Business Development Team you will be responsible for generating pipeline for our Small/Mid-size and Enterprise Sales Teams. You will be the front line for presenting Five9 to prospects. Success in this role will lead to career opportunities in other areas of the sales organization and company.

Key Responsibilities:

Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities

Meeting quota of qualified sales opportunities for Five9's field sales team

Make 50-80 calls per day, with additional touch points by e-mail

Proactively and promptly process all leads to with the appropriate disposition

Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence

Deliver consistently against quota, despite imperfect systems and processes

Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment

Effectively articulate the Five9 value proposition by phone and e-mail

Continuously log activities and intelligence into Salesforce.com

Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns

Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices

Key Skills:

Bachelor’s degree required

Work experience in a lead generation setting

High-caliber cold calling skills

Familiarity with common office software and CRM

Proven track record of achieving corporate quotas and goals

Ability to handle objections and educate prospects in a consultative manner

Demonstrated curiosity, resourcefulness, motivation, and initiative

Professional business acumen, strong communication skills, strong presence, and confidence

Highly team oriented – must be able to accept and contribute new ideas

Excellent time management with ability to multi-task, prioritize, etc.

Experience selling enterprise products/services, especially SaaS, or other technology is a plus

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy https://www.five9.com/pt-pt/legal.
California residents, view our Privacy Notice here: https://www.five9.com/legal/candidatenoticeca.

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Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.