Vendor Strategy and Operations Manager - Stand Together

We are seeking a Vendor Strategy and Operations Manager to support our Marketing & Communications (MarComms) team. In this role, you will oversee the day-to-day operations that enable effective engagement with external vendors, ensuring processes are efficient, scalable, and aligned with organizational needs.

Reporting to the Director of Vendor Strategy & Operations, you will play a critical role in managing vendor workflows, maintaining data integrity, supporting onboarding and sourcing efforts, and delivering reporting and insights that inform decision-making.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys solving operational challenges, and is passionate about improving how teams and partners work together.

Vendor Operations & Workflow Management

• Manage vendor request workflows, including coordination with internal stakeholders and external partners

• Ensure requests are complete, accurate, and aligned with approval and documentation requirements

• Track tasks, timelines, and deliverables related to contract lifecycle

Project & System Management

• Create and manage vendor-related projects within a work management system (e.g., Workfront)

• Maintain accurate project setup, task assignments, and financial tracking

• Monitor project progress and ensure alignment across teams

Invoicing, Payments & Purchase Orders

• Support invoice processing, including validation of deliverables and proper coding

• Partner with Finance and Procurement teams to create purchase orders and resolve discrepancies

• Ensure vendors are properly set up for payment and address issues as they arise

Vendor Data & Reporting

• Maintain accurate vendor records, including contracts, pricing, and performance data

• Ensure data consistency across systems and support reporting needs

• Produce regular reports on vendor activity, spend, and performance

Vendor Onboarding & Support

• Coordinate onboarding activities, including distribution of agreements and required documentation

• Provide vendors with access to tools, resources, and operational guidelines

• Maintain onboarding materials and ensure a consistent vendor experience

Vendor Sourcing & Coordination

• Support vendor research, sourcing, and evaluation processes

• Assist internal teams in identifying vendors that meet project needs

• Facilitate communication between vendors and internal stakeholders

Performance Tracking & Continuous Improvement

• Support vendor performance evaluation processes and maintain documentation

• Identify process inefficiencies and recommend improvements

• Contribute to the development of scalable vendor operations practices

• 2-4 years of experience in operations, vendor management, project management, or a related field

• Experience working cross-functionally with teams such as Finance, Procurement, or Legal

• Strong organizational skills with the ability to manage multiple priorities

• High attention to detail and commitment to data accuracy

• Strong communication and stakeholder management skills

• Ability to work effectively in a fast-paced, evolving environment

• Experience with enterprise work management tools (e.g., Workfront)

• Familiarity with contracting, procurement, or vendor management processes

• Experience building reports, dashboards, or operational insights

• Demonstrated ability to improve processes and drive operational efficiency