Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
A Little More About the Role:
We’re looking for a Payment Analyst, ICHRA Operations to join our ICHRA Operations team. This individual will be primarily focused on ensuring our ICHRA member’s monthly premium payments are made to carriers timely and accurately. Primary responsibilities include maintaining monthly payment reporting, submitting payments, setting up autopay, and outreaching to carriers for payment issue resolution. This individual will need to be detail oriented and take pride in bringing resolution to complex payment issues.
You will:
Research member-level payment issues and coordinating resolution.
Monitor monthly ongoing carrier payments.
Manage SEP (Special Enrollment Period) carrier payments and autopay setup.
Maintain SOPs for carrier payments.
Coordinate with other Operation teams to make sure Gravie’s clients are set up properly in Gravie’s systems
Demonstrate commitment to our core competencies of being authentic, curious, creative and outcome oriented.
Execute and track carrier-level binder payments, ensuring accuracy and timeliness.
Onboard new Easy Enroll carrier payment processes.
You bring:
College or University Degree or equivalent work experience
1+ year of relevant work experience preferably in financial operations, payments, or health benefits administration.
Proficient in Excel and technology (V-lookups; pivot tables, etc.)
Ability to work in cross functional teams to provide solutions
Strong analytical and problem-solving skills with a keen attention to detail.
Excellent organizational and time management skills.
Ability to work independently while meeting deadlines and deliverables.
Strong communication skills to effectively liaise with carriers and internal teams.
A Little More About Us:
We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
Benefits
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
