Oomnitza offers the industry’s most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless integrations, best practices and low-code workflows, enables enterprises to leverage their existing infrastructure systems and automate processes such as offboarding, onboarding, audit readiness, refresh forecasting and more, thereby reducing reliance on error-prone manual tasks and tickets. We help some of the most well-known and innovative companies to improve efficiency, expedite audits, mitigate cyber risk and eliminate redundant IT spend.
We are looking for a technical consultant located in the pacific time zone for this role.
Responsibilities:
The Technical Consultant creates and delivers customer business requirements within the Oomnitza customer solution
Work with the project team to achieve high client satisfaction and the ability to measure effectiveness of client solution to the Statement of Work
Understand customer needs and be able to design a solution to meet customer requirements
Create customer deliverables and documentation such as workflows, dashboards, role definitions and reports to meet customer requirements and maximize Oomnitza value proposition
Work with Project Manager in proactively managing customer requirements, timelines, expectations and change requests
Provide assistance to and ensure knowledge transfer of solution to identified customer project resources
Consistently use and improve delivery methodology and tools to maximize consulting effectiveness and help ensure accurate estimations
Stay current with the Development roadmap and learn new release offerings and functionality
Ability to articulate company products and solutions to customers as well as Oomnitza’s value proposition
Ensure accurate and timely administration of assigned projects including time/expense tracking and status reporting
Preferred Qualifications:
1-3 years of relevant implementation consulting experience
Proven ability to understand and transfer business processes into defined software solution
Ability to manage multiple customer projects simultaneously
Excellent written and verbal communication, listening, and comprehension skills with the ability to effectively communicate with all levels of customer and internal personnel
Tactical, creative, solutions-oriented thinker
Knowledge of agile and structured waterfall implementation techniques preferred
Experience in a start-up environment and/or automated asset management software solutions preferred
What we can offer you:
Career Growth: Top performers will have an opportunity to help shape the team. Working directly with the founders to drive initiatives and create a structure that scales
Market-competitive salary + equity
A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Shasta Ventures, SYN Ventures and Riverside Acceleration Capital
