Team Benefits Specialist

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!  

Position Summary

We are seeking a highly driven, team-oriented self-starter to join our growing Team Benefits team. This role is ideal for someone who is extremely organized, detail-oriented, and technically savvy, with a strong work ethic and excellent communication skills. The individual in this role will work closely with our Customer Success, Launch, and Account Management teams, collaborating cross-functionally to deliver an exceptional experience for our members. Success in this position requires a proactive mindset, the ability to manage multiple priorities, and a genuine commitment to serving clients with accuracy, care, and efficiency.

If this sounds like you, explore the job specifics below:

Responsibilities

• Manage and service an assigned book of group benefits business, including medical, dental, vision, life, disability, and other ancillary products.
• Serve as the primary point of contact for clients, providing day-to-day support, issue resolution, and guidance on benefits-related questions.
• Coordinate new group implementations, renewals, open enrollments, and plan changes, ensuring a smooth and accurate process.
• Coordinate with the team to administer and manage our in house Health Reimbursement Arrangement (HRA) offering, ensuring compliance, accuracy, and timely processing.
• Learn, embrace and utilize technology solutions.
• Maintain a positive attitude and contribute to a harmonious and cooperative spirit within the organization.
• Perform special projects at management's request.
• All other duties as assigned.

Experience and Skills:

• 3-5 years of experience in health insurance, with direct exposure to group medical and ancillary benefits preferred 
• Prior exposure to benefits administration and enrollment software, including Ease and Employee Navigator. 
• Hands-on experience managing or supporting Health Reimbursement Arrangements (HRA) or other employer-funded benefit accounts

Education:

• Bachelor's Degree or combined equivalent of education and experience. 
• Health License preferred

Benefits:

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years of employment

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.