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Software Development Engineer 3 - Thena

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Job Title
Software Development Engineer 3
Job Location
Bengaluru, Karnataka, India
Job Description

About us:

Thena is the leading platform for customer engagement and intelligence, built for the needs of modern businesses. Forward-thinking brands such as Mixpanel, WorkRamp, Sprig, Incident, and Etsy use Thena to supercharge their customer facing functions by tapping into the synergy of AI and real-time messaging platforms like Slack. 

Founded in 2022 and backed by First Round Capital and Lightspeed VP, we are a fast growing team spanning across Mountain View, New York City and Bangalore. Thena is ranked by G2 as #1 for chat/live support, workflows, and ticket response user experience. We believe the future of customer communications is one of simplicity, unity, and empowerment. Interested in learning more? Visit


  • 4-6 years of software development experience, primarily in NodeJS.
  • Design, architect, and implement robust full-stack solutions.
  • Collaborate closely with both the front-end and back-end teams.
  • Engage with product managers and designers to align with project vision and specifications.
  • Drive code quality and best practices, ensuring scalable and maintainable solutions.
  • Stay updated on the latest technologies, tools, and methodologies in full-stack development.
  • Assist in troubleshooting, debugging, and optimizing existing and new applications.
  • Share knowledge, mentor junior engineers, and contribute to team growth.


  • Develop and deliver high-quality, scalable, and secure software applications.
  • Contribute to all phases of the software development lifecycle, from ideation to deployment.
  • Review, maintain, and refactor existing codebase for performance and scalability.
  • Collaborate effectively with cross-functional teams to meet project milestones.
  • Address and prioritize bugs and system issues in a timely manner.
  • Engage in continuous learning and skills development to stay ahead in the field.
  • Provide technical expertise and input during team meetings and brainstorming sessions.

Preferred Skills:

  • Experience with modern frontend frameworks (e.g., React, Angular, Vue).
  • Familiarity with the unique challenges and opportunities presented by B2B SaaS, including scalability, multi-tenancy, and integration with various enterprise systems
  • Experience in a multi-cloud environment (e.g., AWS, Heroku).
  • Familiarity with CI/CD processes and tools.


  • Comprehensive health insurance for you and your family, ensuring peace of mind.
  • ESOPs offering a stake in our company's success and growth trajectory.
  • Generous flexible budgets dedicated to your learning and development.
  • Robust mental wellness programs supporting the holistic well-being of our team.
  • Access to high-end hardware and software tools, optimizing performance and innovation.

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Thena Headquarters Location

Palo Alto, CA

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Thena Company Size

Between 20 - 50 employees

Thena Founded Year


Thena Total Amount Raised


Thena Funding Rounds

View funding details
  • Seed

    $5,000,000 USD

  • Pre Seed

    $2,155,000 USD