SECTION I · THE BRIEF
Brief #97940Updated 21 SEP 2026MANHEIM, PAWorkday
Employbl Company Profile

Senior Site Engineer

Otto is the first voice-first, self-driving anti-CRM built around AI. For decades, CRM has relied on manual updates — moving deal stages, logging notes, maintaining fields. Even with AI layered on top, the underlying…

Location
Manheim, PA
Company size
10–50
Posted
Yesterday
Via
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Section II · Full ProfileFree with an account
  • 01Comp band & equity packageLocked
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  • 04Hiring manager & team contextLocked
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Senior Site Engineer

Ottosales AI· Manheim, PA, USAView company profile


Job title
Senior Site Engineer
Job location
Manheim, PA, USA
Job description

Summary
The Senior Site Engineer will serve as the primary on-site engineering resource at NAPA distribution center facilities to support automation performance, systems optimization, and facility infrastructure strategy. This role is responsible for process & industrial engineering, automation systems performance, capital project execution, and oversight over facility systems. The position ensures automation system stability, scalability, and continuous improvement while providing engineering oversight of facility assets and infrastructure. While leading maintenance teams, this role is primarily focused on system reliability strategy, data-driven optimization, and long-term asset performance across the facility. This role is crucial for the effective long-term operation of our supply chain facilities.

Responsibilities

Engineering & Automation Leadership

  • Serve as the facility’s lead engineering authority to ensure optimal operation of automation systems.
  • Provide technical ownership and performance oversight for machine level controls,
  • Warehouse Control System (WCS), Warehouse Management System (WMS), and Warehouse
  • Education System (WES)/Control Tower solutions to ensure optimal performance
  • Ensure stability of all automation systems, through coordination with suppliers and corporate support resources.
  • Provide engineering oversight and technical governance of automation systems, utilities, and building infrastructure to ensure design integrity and operational efficiency.
  • Provide technical leadership and engineering direction to site support teams to enhance system performance and reliability.
  • Develop, implement, and provide engineering oversight of the site’s preventative maintenance (PM) program ensuring compliance, frequency optimization, and alignment with Original Equipment Manufacturer (OEM) specs.
  • Establish engineering standards for utilities, PIT, and automation systems to ensure safe, efficient, and optimized performance.
  • Partner with vendors, OEMs, and contractors to support automation upgrades, system enhancements, and capital initiatives.
  • Lead root cause analytics to determine and eliminate chronic failures and causes of downtime
  • Utilize reliability engineering tools (FMEA, etc.) to extend asset life and improve performance.
  • Serve as subject matter expert, providing technical support, training, and guidance to staff and technicians as applicable.
  • Assist in the creation and execution of the annual budget.

 

Process & Project Management

  • Analyze warehouse processes to identify opportunities and implement improvements, with a focus on automation flow, system constraints, and throughput optimization.
  • Use data analytics and KPIs to monitor performance and drive continuous improvement.
  • Develop and track improvement plans targeting capacity utilization, system uptime, and engineered productivity gains.
  • Manage projects related to warehouse or facility upgrades, from initial planning to completion, including technical scoping, specification development, commissioning, and stabilization.
  • Coordinate with stakeholders, including architects, contractors, operations, and other departments
  • Provide support in tracking project progress, timelines, and budgets; ensuring that all aspects of the project are on-time and within allocated resources.
  • Participate in cross-functional team meetings to communicate project status, risks, and mitigation strategies.

 

Maintenance & Compliance Oversight

  • Manage and oversee the onsite maintenance team, ensuring service-level agreements (SLAs) are met across automation and facility maintenance contracts.
  • Establish, track, and analyze KPIs for system performance and reliability—including MTBF, MTTR, PM compliance, unplanned downtime, OEE, and throughput—to evaluate maintenance effectiveness and identify systemic improvement opportunities.
  • Ensure all maintenance activities comply with OSHA, NFPA, EPA, and company safety and regulatory requirements, including coordination of facility-system testing, local inspections, and permitting.
  • Provide engineering oversight of the site’s preventive maintenance (PM) strategy to ensure alignment with OEM recommendations and reliability goals.
  • Ensure facility systems operate in compliance with OSHA, NFPA, EPA, and company safety standards.
  • Support maintenance teams in troubleshooting complex automation or controls-related issues as needed.

 

Qualifications

  • 5–7 years of progressive experience owning operational processes and driving measurable improvements through lean, six sigma, industrial engineering or similar methodologies in a supply chain or manufacturing environment; OR
  • Bachelor's degree in industrial engineering or a related field, plus a minimum of 3 years of progressive engineering experience.
  • Strong technical knowledge of electrical, mechanical, automation, and controls systems, including forklift and building systems, as well as maintenance-area 5S principles.
  • Strong knowledge of electrical power distribution and industrial controls.
  • Demonstrated experience with PLC programming and troubleshooting using Allen-Bradley, Siemens, or equivalent platforms.
  • Familiarity with warehouse control systems (WCS) and machine-level controls; Control Tower/WES experience preferred.
  • Experience with warehouse management systems (WMS); Manhattan experience preferred.
  • Proven experience executing or supporting automation commissioning, system startups, or major retrofits.
  • Demonstrated experience leading cross-functional technical initiatives involving operations, IT, vendors, and engineering teams.
  • Knowledge of reliability engineering concepts, including failure modes and effects analysis
  • (FMEA) and root cause analysis (RCA).
  • Experience developing capital-justification documentation, including CapEx requests and ROI analyses.
  • Working knowledge of OSHA, NFPA, and applicable regulatory standards related to engineering design and project implementation.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
  • Proactive, flexible, and deadline-focused mindset.
  • Passion for understanding supply chain automation technologies and their operation.
  • Preferred Qualifications
  • Master’s degree in engineering, engineering management, or an MBA with a technical focus.
  • Lean Six Sigma Green Belt or Black Belt certification.
  • Minimum of two years of people-management experience.
  • Demonstrated experience managing projects through all phases, from planning through activation.
  • Strong organizational and leadership skills, with the ability to manage multiple projects simultaneously.
  • Experience with SCADA systems, industrial networking, and cybersecurity considerations for industrial controls.
  • Advanced proficiency with data-visualization tools (e.g., Power BI, Tableau) and CMMS analytics platforms.
  • Proficiency in AutoCAD.
  • Powered industrial truck certification preferred.

 

Leadership

 

  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.
  • Develops high-performing teams by providing inclusive leadership, attracting and developing world-class talent, providing ongoing feedback, and building trust across the organization.

 

Physical Demands / Working Environment

  • Work Environment: Warehouse and construction working elements.
  • Travel: Ability to travel as needed from site to site, up to 20%.
  • Lifting and Carrying: Ability to lift and carry objects of varying weights, 60 lbs. pounds or more, depending on job duties.
  • Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse. This may involve pushing or pulling heavy loads over extended distances or up ramps.
  • Standing and Walking: Ability to stand and walk for extended periods, often for the duration of a shift. Warehouse employees need to be able to move around the warehouse facility to pick orders, stock shelves, or perform other tasks.
  • Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks. Employees need the ability to access items throughout the warehouse at various heights and angles.
  • Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks. Warehouse employees need to have the capacity to work at heights to include open floor mezzanines and follow safety protocols for ladder use.
  • Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers. Depending on the job role, employees must pass certification or training programs to operate certain equipment safely.
  • Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy. This may include picking and packing items, labeling products, or assembling shipments.
  • Repetitive Motion: Ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift. Employees should be able to maintain productivity while performing repetitive motions safely.
  • Physical Endurance: Stamina and endurance to work in a fast-paced environment and meet productivity targets. Warehouse employees need to have the capacity to work long hours, weekends, or overtime during peak periods.
  • Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries. Employees should be vigilant about potential hazards in the warehouse environment and take appropriate precautions to ensure their safety and the safety of others.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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Ottosales AI headquarters

San Francisco, CA

Company size

1050 employees

Founded

2026

Total raised

$500,000

View company profile ↗

Funding rounds