About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
As a Senior Product Designer at OpenLoop Health, you will play a critical role in shaping both client-facing products and internal tools, including AI-driven solutions that are transforming care delivery and operations.
This is a high-ownership, highly collaborative role where you’ll work closely with Product Managers and Engineers to define problems, explore solutions, and iterate quickly. You will not simply execute on predefined requirements—you will help create them, bringing strong product judgment, system thinking, and a proactive mindset to ambiguous problem spaces.
What You'll Do
Lead end-to-end design for complex product areas, from discovery through iteration and delivery
Partner closely with PMs and Engineers to co-create solutions, not just execute on specs
Leverage AI tools to accelerate design workflows, research, and prototyping where appropriate
Translate ambiguous problems into clear, structured design approaches and outcomes
Build and evolve scalable systems, information architecture, and product structures
Develop and maintain design systems that are actively used and evolve with the product
Contribute to both external client-facing experiences and internal tools (e.g., CRM, operational platforms)
Rapidly iterate on designs based on feedback, constraints, and changing business needs
Who You Are
Strong system thinker who can design for complex, interconnected products and simplify ambiguity
Sharp product judgment—able to frame problems, prioritize effectively, and make decisions tied to real user and business impact
Highly collaborative with PMs and Engineers; comfortable navigating tradeoffs in a fast, non-linear environment
Thrives in ambiguity—moves quickly from idea to iteration without relying on rigid processes
Proactive and self-directed; pushes work forward without waiting for perfect requirements
Comfortable engaging with technical concepts and translating them into clear, scalable design solutions
Experienced in building and evolving design systems used by real teams
Strong craft in Figma and modern design tools
Familiarity with AI tools and interest in incorporating them into design workflows
Portfolio demonstrates clear thinking, strong structure, rapid iteration, and measurable impact
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.
