Rain is a venture-backed fintech with a mission to enable billions of people to reach financial freedom. Our first product gives employees instant access to their earned wages, enabling people to start their journey to financial success. Rain is the fastest-growing startup in the category and was incubated with
QED Capital, a top fintech venture fund.
As a Senior Partner Account Manager (PAM), you will play an important role in facilitating alignment between Sales and Rain's Strategic & Channel Partners (e.g., leading HR software platforms) to drive joint opportunities. You will be responsible for crafting and executing a development strategy with Partners alongside Rain's Sales Leadership. You will be accountable for the overall wellbeing of the Partnership by supervising customer health, selling into additional parts of the business, driving adoption, supporting the billable areas of the business, and acting as a Partner concern point for issues. You are a dynamic, thoughtful professional who builds strong relationships among diverse stakeholders at a variety of levels with ease and is looking for a career-defining new challenge. If that describes you and you meet the requirements outlined below, we'd love to hear from you!
Responsibilities
Project manage and lead relationship between Rain Instant Pay and our Partners (e.g., leading HR software platforms) by establishing a trusted advisor relationship across the Partner's organization, from Executive Sponsors to day-to-day contacts; work to ensure Partner's customers are getting value from our service
Sell through Partner organizations in coordination with Partner
Work with marketing to develop promotions & campaigns specific to the Partner
Be the face of Rain for the Partner customer
Be the face of Rain at Partner events and conferences
Work cross functionally with internal teams, including sales, customer success, product, engineering, marketing, and support, to ensure that Partner expectations are met and exceeded
Work with Rain's sales team to ensure proper dissemination of partnership knowledge
Represent the voice of the channel Partner with leadership teams by engaging in product discussions, translating customer usage and feedback into actionable insights, and feature ideas
Support the build and demonstration of client success stories to be evangelized among business prospects and industry experts
Coach and support more junior team members of the Partnerships organization to maximize the success of Rain's Partnerships program
Support the creation of playbooks to successfully run Rain's Partnerships program
Requirements
Experienced in 7+ years of Partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization
Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting Partnerships
Significant experience working with Partner or Enterprise customers and navigating vast organizations with multiple stakeholders in multiple departments
Strong communication skills, a curious mindset, and attention to detail
Strong project management and ability to coordinate across teams to execute
Excellent interpersonal skills.
Ability to build relationships and become a trusted advisor
Handle large volume of email, chat, and phone conversations
Maintain high levels of customer satisfaction and nurture client healthSignificant Travel (20%+)
Who We Are:
Rain is filled with people with a deeply rooted passion for our mission, who embrace diversity throughout our global team, and grow personally and professionally. We own what we do and let data guide our actions while working quickly and adapting to new challenges everyday.
How we care for our team: Along with competitive salaries, Rain offers great benefits including: Flexible PTO, Medical, Dental, Vision, Life, Disability coverage, Parental leave, Monthly stipend, and Equity options
