Important Information
This role is a full time, permanent, 100% in office position.
Working days & hours: Mon - Fri, 9am - 5pm
Location: Oude Meer, North Holland, 1438 BC
About the Role
We are looking to hire an experienced senior logistics professional to join our Oude Meer office. This role is accountable for the end-to-end logistics performance of the NL hub, including inbound consolidation, break-bulk operations, and global last-mile distribution. This is a hands-on leadership role requiring strong operational judgment, structured thinking, and the ability to thrive in a fast-evolving environment.
About Nivoda
Nivoda is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates. Nivoda connects buyers and sellers of diamonds on its online platform and facilitates the most transparent, efficient, and cost-effective way to sell and buy diamonds.
Since its launch in 2017, Nivoda has grown to a team of 400+ employees worldwide and has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI.
What You'll do
Own NL Hub Logistics Performance
Take full ownership of fulfilment operational KPIs: speed, accuracy, service levels
Drive daily execution while maintaining a strong focus on scalability and process robustness
Run Global Fulfilment & Dispatch
Own end-to-end outbound operations: pick/pack, labelling, courier allocation, and dispatch
Manage carrier relationships (e.g. FedEx, UPS, Brinks) and optimise for cost, speed, and reliability
Build & Scale New Workflows
Lead the rollout and optimisation of new fulfilment streams (e.g. Express, Jewellery, Melee)
Design and implement SOPs to support operational complexity and growth
Drive Continuous Improvement
Lead & Develop the Team
Manage, coach, and develop junior team members
Instil a culture of accountability, precision, and operational excellence
Cross-Functional Ownership
Act as the primary interface between fulfilment, customer support, supplier teams, and global stakeholders
Proactively communicate risks, delays, and recovery plans
What You'll Need
Must have 4+ years of logistics experience from any industry, luxury goods experience is beneficial
Must have experience stock control of high value products
Familiarity with courier services such as FedEx, UPS, Brinks and experience using tracking systems is beneficial
Attention to detail is a must
Honesty, professionalism and integrity are essential
Desire and ability to work in a fast growing company where processes change continuously
What We Offer
