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Minimum 5 years of experience in product marketing, lifecycle marketing, CRM strategy, retention growth, or a related field.
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Proven experience managing product marketing, go-to-market, or lifecycle initiatives from strategy through execution and performance reporting.
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Strong understanding of customer segmentation, lifecycle journeys, retention, reactivation, messaging, and product positioning.
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Deep understanding of lifecycle marketing principles and tools, with the ability to build automated user journeys and brief/collaborate effectively with specialist teams.
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Experience planning and executing VIP engagements, targeted customer events, partner activations, or lifecycle-driven experiences.
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Strong commercial and analytical skills, with the ability to connect lifecycle and product marketing activities to retention and business outcomes.
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Proven ability to influence cross-functional stakeholders—especially Product and Engineering teams—and work effectively with regional and global teams.
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Strong communication, stakeholder-management, and project-management skills.
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Proactive, execution-focused, and comfortable operating in a fast-paced environment.
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Experience in cryptocurrency, fintech, financial services, or another regulated industry is advantageous.
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Experience working with sophisticated investors, institutions, VIPs, loyalty programs, affiliates, or high-value customer segments is advantageous.