SECTION I · THE BRIEF
Brief #83664Updated 06 AUG 2026MEXICO CITYLeverSOFTWARE COMPANIES
Employbl Company Profile

Senior Accounts Receivable & Collections Specialist

Restaurant365 is a cloud-based, all-in-one, restaurant management software platform for successful restaurant operation. It connects to POS, payroll, vendors and banks. Schedule a demo today.

Location
Mexico City
Company size
200–500
Posted
1w ago
Via
Lever
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  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked

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Senior Accounts Receivable & Collections Specialist · Restaurant365

View company profile
Job title
Senior Accounts Receivable & Collections Specialist
Job location
Mexico City
Job description
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Senior Accounts Receivable & Collections Specialist is responsible for independently managing collections activities for past-due accounts and resolving complex or escalated customer situations within established policies and guidelines. This role plays a key part in supporting accurate cash application, timely collections, and effective issue resolution across the order-to-cash cycle.

The Senior Accounts Receivable & Collections Specialist applies sound judgment to sensitive customer situations, interprets customer agreements to support collections decisions, and partners closely with internal teams to resolve issues efficiently. This role operates with a high degree of autonomy in day-to-day execution and escalates non-standard or high-risk matters as appropriate.

How you'll add value:
  • Negotiate with customers on past due amounts

  • Approve, create and enforce payment plans

  • Create & maintain process documentation for various collections strategies

  • Monitor and recommend any seriously delinquent accounts for database termination

  • Review Customer Agreements to understand where we can and should enforce our legal terms

  • Apply open credit memos to open customer invoices.

  • Process payments of various forms (credit card, ACH, checks)

  • Investigate cases and make suggestions on refund requests

  • Facilitating approved payment plans and executing new due dates in system

  • Leverage current systems to automate dunning campaigns

  • Research and suggest technologies for automation of cash processes (dunning, cash application, etc.)

  • Onboard, train, coach & mentor other team members on enterprise cash collections strategies

What you'll need to be successful in this role:
  • 1+ years demonstrated A/R, accounting or financial process experience

  • Bachelor’s in business or Accounting preferred

  • Demonstrated customer service experience

  • Salesforce experience (preferred but not required)

  • Sage Intacct experience (preferred but not required)

  • Flexibility with workload and ability to adhere to tight deadlines, and able to adjust schedules as needed

  • Knowledge of SaaS companies and subscription-based revenue models

  • Understanding of GAAP principles, and internal controls

Benefits and Compensation
We also offer a comprehensive benefits package.
Benefit options include:
  • Law Benefits
  • Major Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Meal Vouchers
  • 30-day Christmas bonus
  • Saving Fund
  • And more!
  • This role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday, Wednesday, and Thursday.
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    Restaurant365 headquarters

    Irvine, CA

    Company size

    200500 employees

    Founded

    2011

    Total raised

    $437,500,000

    View company profile ↗

    Funding rounds

    • Private Equity$175M
    • Private Equity$135M
    • Series C$88M
    • Series Unknown$19.5M
    • Series Unknown$20M