Security Field Supervisor - West Suburbs - Downers Grove - 3rd Shift - TSG

We are hiring a Field Supervisor to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned at their accounts. 

Must have at least 2 years of continuous managerial experience (preferably in security or related field) to be considered.  Must have availability to work 3rd shift and hold over if needed.  Monday-Friday 12am-8am

Responsibilities for Field Supervisors include but are not limited to:

• Train team members in customer service, and complete quality assurance and compliance procedures and documentation
• Monitor and coach staff, including with attendance issues, disciplinary actions, and performance appraisal and documentation
• Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations
• Respond to any escalated security issues or emergency situations appropriately
• Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
• Work a flexible schedule to meet the needs of the business which includes weekends.
• Other duties as assigned

Required Qualifications of Field Supervisors:

• Must be at least 21 years of age.
• High School diploma or general education degree (GED)
• 2 years experience as a Security Lead and/or Supervisor, or related experience in a customer service industry, like retail or hospitality
• Able to acquire and maintain a valid PERC and Driver’s license, including state accredited training requirements.
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 75+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
• Proficiency with Microsoft Office software

Preferred Qualifications of Field Supervisors:

• Bi-lingual considered a plus.
• Prior WinTeam and/or eHUB experience

Pay and Benefits for Field Supervisors:

• $22.00 - $24.00 / hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP