Sales Manager, Medicare - Centerfield
View Company Profile- Job Title
- Sales Manager, Medicare
- Job Location
- United States
- Job Description
- Hi, We're Centerfield.Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.The Opportunity…We are seeking a dynamic and experienced Medicare Call Center Sales Manager to lead our sales team in providing exceptional service and driving sales performance in the Medicare insurance sector. As a key member of our team, you will be responsible for managing a team of sales representatives in a high-volume call center environment, ensuring compliance with regulations, and achieving sales targets. The ideal candidate will be detail-orientated, have a strong background in Medicare sales and excellent leadership skills.How You’ll Contribute…
- Lead and support a team of licensed insurance agents in a virtual call center, providing guidance and motivation to drive sales performance while fostering an inclusive and engaging team culture.
- Monitor sales metrics and performance indicators, analyzing data to identify trends, opportunities, and areas for improvement.
- Ensure completion of all daily administrative tasks, including attendance tracking, HR and training compliance, and coordination with Workforce Management (WFM) to optimize call-center performance.
- Lead daily and weekly team meetings (based on season) to drive performance, share organizational updates, and provide intra-day coaching and feedback as needed.
- Monitor KPIs aligned with performance improvement plan policies, including performance, attendance, quality, and compliance, following the established business cadence.
- Ensure compliance with all applicable regulations, including CMS guidelines and Medicare marketing rules, to maintain the integrity of sales practices and uphold ethical standards.
- Collaborate with cross-functional teams, including quality, compliance, and operations, to support sales initiatives and drive business objectives.
- Stay informed about changes in Medicare regulations, industry trends, and competitive landscape to adapt sales strategies and tactics accordingly.
- Foster a positive and inclusive work environment that promotes teamwork, collaboration, and a customer-centric approach to sales.
What We’re Looking For…- This individual must reside in one of the following states: TX, FL, UT, AZ, IN, NC, GA, or TN
- Must maintain insurance license and Medicare certified
- Minimum of two years of leadership and Medicare sales experience required
- Strong communication skills with the ability to engage and inspire
- Passionate about agent development with servant leadership mindset
- Excellent organizational skills and attention to detail
- Proven ability to manage multiple tasks simultaneously and meet deadlines
- Team-oriented with a big-picture mindset, while also being self-motivated and independent
- Ability to take ownership of responsibilities and drive results
Life at Centerfield...- Competitive salary + monthly bonus based on team performance
- PTO – take a break when you need it!
- Industry-leading medical, dental, and vision plans + generous parental leave
- 401(k) company match plan – fully vested on day 1
- Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
- Career growth – we enjoy promoting from within!
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Centerfield Company Size
Between 200 - 2,000 employees
Centerfield Founded Year
2011
Centerfield Total Amount Raised
$292,000,000
Centerfield Funding Rounds
View funding detailsDebt Financing
$136,000,000 USD
Private Equity
$156,000,000 USD