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Sales Manager, Insurance - Centerfield

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Job Title
Sales Manager, Insurance
Job Location
United States
Job Description
Hi, We're Centerfield.
Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.

The Opportunity…
We are seeking a dynamic and experienced Medicare Call Center Sales Manager to lead our sales team in providing exceptional service and driving sales performance in the Medicare insurance sector. As a key member of our team, you will be responsible for managing a team of sales representatives in a high-volume call center environment, ensuring compliance with regulations, and achieving sales targets. The ideal candidate will be detail-orientated, have a strong background in Medicare sales and excellent leadership skills.
How You’ll Contribute…
  • Lead and support a team of licensed insurance agents in a virtual call center, providing guidance and motivation to drive sales performance while fostering an inclusive and engaging team culture.
  • Monitor sales metrics and performance indicators, analyzing data to identify trends, opportunities, and areas for improvement.
  • Ensure completion of all daily administrative tasks, including attendance tracking, HR and training compliance, and coordination with Workforce Management (WFM) to optimize call-center performance.
  • Lead daily and weekly team meetings (based on season) to drive performance, share organizational updates, and provide intra-day coaching and feedback as needed.
  • Monitor KPIs aligned with performance improvement plan policies, including performance, attendance, quality, and compliance, following the established business cadence.
  • Ensure compliance with all applicable regulations, including CMS guidelines and Medicare marketing rules, to maintain the integrity of sales practices and uphold ethical standards.
  • Collaborate with cross-functional teams, including quality, compliance, and operations, to support sales initiatives and drive business objectives.
  • Stay informed about changes in Medicare regulations, industry trends, and competitive landscape to adapt sales strategies and tactics accordingly.
  • Foster a positive and inclusive work environment that promotes teamwork, collaboration, and a customer-centric approach to sales.
  • What We’re Looking For…
  • This individual must reside in one of the following states: TX, FL, UT, AZ, IN, NC, GA, or TN
  • Must maintain insurance license and Medicare certified
  • Minimum of two years of leadership and Medicare sales experience required
  • Strong communication skills with the ability to engage and inspire
  • Passionate about agent development with servant leadership mindset
  • Excellent organizational skills and attention to detail
  • Proven ability to manage multiple tasks simultaneously and meet deadlines
  • Team-oriented with a big-picture mindset, while also being self-motivated and independent
  • Ability to take ownership of responsibilities and drive results
  • Life at Centerfield...
  • Competitive salary + monthly bonus based on team performance
  • PTO – take a break when you need it!
  • Industry-leading medical, dental, and vision plans + generous parental leave
  • 401(k) company match plan – fully vested on day 1
  • Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
  • Career growth – we enjoy promoting from within!
  • Everything You Need, One Platform.

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    Centerfield Headquarters Location

    Los Angeles, CA

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    Centerfield Company Size

    Between 200 - 1,000 employees

    Centerfield Founded Year

    2011

    Centerfield Total Amount Raised

    $292,000,000

    Centerfield Funding Rounds

    View funding details
    • Debt Financing

      $136,000,000 USD

    • Private Equity

      $156,000,000 USD