- Job title
- Sales Engineer
- Job location
- San Mateo, CA, US
- Job description
- **_Are you obsessive about driving value throughout the customer lifecycle and working with customers?_**
**_Do you have fun wrangling with technical and business challenges on a daily basis?_**
If so, Veryfi would love to talk with you about joining our growing Technical Sales Engineering team.\
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_The ideal candidate will have proven experience at:_
* Supporting technical aspects of the sales process such as product demonstrations, evaluations, proof of concepts, and pilots
* Leading technical discussions to educate customers on Veryfi products and usage
* Applying intelligent document processing to solve a variety of business issues
* Analyzing and tuning performance of an Artificial Intelligence (AI) based solution
* Building the foundation for deep and lasting relationships with the technical champions within a client organization
* Identifying and documenting the technical path to grow and expand customer usage over time
* Coordinating internal resources to resolve technical issues blocking sales opportunities
* Capturing and communicating product feedback and industry requirements
# Responsibilities:
The primary technical point of contact throughout the sales lifecycle and onboarding. **You will be the trusted expert for key stakeholders and maintain a focus on supporting technical sales efforts from prospecting through onboarding.**
* Drive sales win rates by providing technical expertise for qualifying calls, product demonstrations, evaluations, proof of concepts, and pilots.
* Capture and document the technical needs and success factors throughout the sales process. Maintain detailed information in the CRM system
* Create & manage tickets in the issue management system to effectively address product feedback from prospects and sales blockers
* Lead customer kickoff & training sessions as part of onboarding
* Act as a communications liaison between prospects and Veryfi’s Sales, Technical Support, Development, and -Leadership team
* Contribute to the content and continual improvement of tutorials, FAQs, and other materials
# Preferred experience:
* 5+ years as a sales engineer in a B2B SaaS company
* Accountability and personal organization are essential
* Effective communications skills via email, phone, and online meetings
* Exceptional ability to communicate and foster positive relationships with both customer facing teams and internal teams
* Working knowledge of SaaS platforms and Application Programming Interfaces
* Experience building and optimizing Customer Success processes is a plus
* Experience with HubSpot, JIRA, and Confluence is a plus
* Bachelor's Degree required
* Coding experience in Python and using APIs
# ‼️ IMPORTANT ‼️
* You have Technical Chops,
* Stellar Communicator and
* Demonstrated Grit and consistently showing up are essential to your success at Veryfi.**\
\
NEXT STEPS**
**_Only do this IF you are locally based in Silicon Valley. This role is specific for local talent which we like to meet in person._**
1. **Apply here via Work at YC Startup** so we have a record of you in our HR system.\
No record, no meeting. (Sorry but it’s process)
2. Visit our website at , find the white rabbit and follow the instructions to get to the interview scheduler.
3. Schedule your 1st meeting and have fun!
**Good Luck!**
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