Revenue Operations Specialist - Very Good Security

Job Title: Revenue Operations Specialist
Job Location: United States
Job Listing URL: https://jobs.lever.co/verygoodsecurity/1b6cebb1-4d50-4668-a718-e86dcdf4ecd7
Job Description: VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more. We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities.

VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.

We’re looking for a Revenue Operations Specialist who thrives at the intersection of systems, processes, and go-to-market execution. This role will support the day-to-day operations of our sales and account management teams while helping scale the infrastructure that powers how we grow. You’ll partner closely with GTM leaders to manage quote-to-cash processes, improve workflows, and operationalize client engagement signals. This is a hands-on, cross-functional role—ideal for someone who’s detail-oriented, curious, and eager to take ownership of high-impact projects that drive revenue outcomes.
What you will be doing at VGS (Responsibilities)...
Deal desk management: Including renewals, churn/contraction support, approval workflows, and quotes and order management.
Sales operations: Partner with sales & account management to drive client growth and operational excellence. Support day-to-day operations and develop process improvements.
Client operations: Collaborate with cross-functional teams, including legal and finance, supporting client contract execution and invoicing/billing/collections processes.
System operations: Optimization and continual development of GTM tech stack, including Salesforce, Conga, Docusign, Gong, Outreach, and Clay.com. This role will be responsible for maintaining CRM data integrity, in partnership with Sales and account management.
Process development and execution: Optimize current business processes, leverage our productivity tools, and ensure consistency.
What we are looking for from you (Requirements)...
2+ years of experience (with at least 1+ year of CRM-Salesforce management experience)
System proficiency: Competency of CRM (Salesforce) and other GTM operation tools to streamline workflows and data management. (Flow, Dataloader & CPQ experience is a plus)
Attention to detail: Work is done with accuracy and high quality, reducing errors and rework. Exceptional attention to detail and accuracy in data management and system configuration.
Organizational skills: Handle multiple projects at the same time, keep the trains on the right track.
Contract management: Ensuring contracts align with company objectives and compliance standards.
Data analysis skills: Proficiency in analyzing sales and operational data to optimize processes and strategies. In addition, assessing deal terms, market data, and trends.
Process optimization: Focused on operational precision in all GTM processes, remediate identified issues.
Collaborative approach: Working closely with sales, account management, legal, and finance teams to align operations with overall company goals.
Metrics-driven mindset: Focusing on KPIs and metrics to drive decisions and measure the effectiveness of GTM operations initiatives.