
Revenue Operations Analyst - Nivoda
View Company Profile- Job Title
- Revenue Operations Analyst
- Job Location
- Remote - South Africa
- Job Description
Revenue Operations Analyst
Reporting Manager: VP of Sales
Location: Remote within South Africa or the EU/UKSalary Range: ZAR 600k - ZAR 800k per annum | UK/EU salary to be defined
About Us
Nivoda’s growth trajectory has skyrocketed over the past 12 months, and we continue to expand across new regions at an unprecedented pace. Our DNA centers on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Hong Kong, and Mumbai, Nivoda is becoming the go-to marketplace for the global jewellery industry.We aim to be bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition. As Revenue Operations Analyst you will provide the leading analytics and insights that improve our processes, optimise our profitability, and power the Buyer & Supplier Sales, Customer Support and Events teams to scale to 10-figure GMV.
About the Role
The Revenue Operations Analyst supports the day-to-day operations of the sales team. Working closely with the Revenue operations Leader, Global VP of Sales, and Category General Managers, you provide insights to resolve all levels of business problems. From ad-hoc checking of sales team commission to strategic pieces of analysis that shape the direction of the business, this role is vital to enable the revenue team to grow the business. This isn’t just an operational role—it's about blending strategic insights with technical acumen to enable business growthKey responsibilities include:
Data Analysis and Reporting
Analyze revenue performance metrics across sales, marketing, and customer success
Develop and maintain dashboards, reports, and KPIs to track progress toward revenue goals using Tableau, ThoughtSpot, HubSpot
Provide actionable insights based on data to improve processes and revenue outcomes
Proactively identify opportunities through data analysis
Support the sales team with ad-hoc queries against their targets
Process Optimisation
Identify inefficiencies in current workflows and recommend improvements.
Assist in the design and implementation of scalable processes or projects to support revenue growth
Document processes and ensure compliance with best practices
Systems and Tools Management
Manage and optimize CRM tools: HubSpot, Tofu, Clay
Ensure accurate and consistent data across internal and 3rd party platforms
Train team members on tools and systems to help the team to self serve
Cross-Functional Collaboration
Act as a bridge between sales and other departments - be the sales data ambassador
Collaborate with stakeholders to identify challenges and develop strategies to address them
Forecasting and Planning
Support revenue forecasting and pipeline management by analyzing historical trends and current data
Assist in creating budgets and setting performance targets for revenue teams
Support sales lead allocation
Support sales commission structures and incentive plans
Key Skills
Strong analytical and problem-solving skills, with expertise in Excel, SQL, Python and/or BI tools (e.g., Tableau, Looker, Power BI)
Proficiency in CRM platforms like HubSpot, Salesforce.
Excellent communication and interpersonal skills for cross-functional collaboration
Proven ability to manage multiple projects and meet deadlines in a fast-paced environment
Detail-oriented with a focus on accuracy and quality of work
Profile
4 years of experience as a data analyst in a commercial role
Previous experience working in a start up environment
Exposure to working with closely with leadership teams
Experience in 0 to 1 building of sales enablement dashboards
What Nivoda Offers:
Fast-paced and multinational working environment.
Collaboration with global teams offering diverse experiences and perspectives.
The opportunity to be part of a hyper-growth scale-up.
Flexibility with remote working.
Generous holiday allowance.
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Nivoda Company Size
Between 10 - 200 employees
Nivoda Founded Year
2017
Nivoda Total Amount Raised
$92,000,000
Nivoda Funding Rounds
View funding detailsSeries C
$51,000,000 USD
Series B
$30,000,000 USD
Series A
$11,000,000 USD