Housing is broken. We're making it better for everyone involved – residents and homeowners alike. We provide beautiful homes in incredible locations that hit the sweet spot between good quality and sensible pricing.
By building a seamless rental experience – from finding the perfect place to making it a home – we overhauled every aspect of the renting process. With homes and rooms available in every major national market, we make finding a home easier than ever.
Our team is on a mission to deliver beautiful, flexible, and accessibly priced housing, helping everyone feel at home in their community – come join us!
We are looking to hire a new team member to help manage our recurring home services across our portfolio! The Recurring Services team is responsible for Utilities/Internet management, Housekeeping, Landscaping, Pool maintenance, and Snow removal services across our national property portfolio.
We are looking for a Recurring Service Project Manager in Miami to oversee and manage these business units, reporting directly to the Director of Home Services.
What you will do:
Maintain active property list for all recurring services which include activating new properties and deactivating offboarding propertiesResearch, triage, and solve issues raised by our residents and homeownersManage and maintain large-scale vendor relationshipsSource new vendors in different geographic locations as requiredOversee coordination of Utilities, Internet, Cleaning, Landscaping, Pool service jobsApprove vendor payments and verify correct amounts are paidSpearhead exciting cross-functional operation improvement projects Quality control ensuring lawns and pools are being properly maintained and functionalRole is based in our headquarters in Wynwood, Miami
Who you are:
4+ years of professional operations experience, including experience with large-scale vendor managementAbility to work well under pressure, leading multiple cross-functional projects while managing stakeholder expectations and delivering despite tight deadlinesExcellent oral and written communication skillsProven quantitative abilities to decipher process improvement needs within a datasetAbility to develop and complete projects without continued direct supervisionAbility to present, interact, and drive proposals to senior management, external clients and vendorsExperience in construction, residential property management, real estate development or hotel management is a plusExperience within a high-growth startup is a plus
