Public Training Associate (Temporary) - The Trevor Project

Job Title: Public Training Associate (Temporary)
Job Location: Remote - United States
Job Listing URL: https://jobs.lever.co/thetrevorproject/55422f4c-5926-4577-82ca-e6c0c3a48426
Job Description: About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart–We care deeply and commit to do what matters
Integrity–We build trust through our words and actions
Community-Together, we are an unstoppable force for good
Belonging-We serve as allies to the mission, and to each other
Progress-We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.

Role: Public Training Associate (Temporary)
Location: This role will be remote in the continental United States
Reports to: Public Training Senior Manager
Eligibility: Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.
Classification: Nonexempt Full Time (Temporary - 9 months)
Union Role? No (Temporary)
Salary Range: $30/hr

Summary:
This is a temporary role anticipated to last for 9 months. This role will support the delivery of training programs that advance Trevor’s mission and public education efforts. This role assists in preparing for and facilitating virtual and in-person trainings, maintains and updates training materials, and supports operational tasks such as organizing inquiries and coordinating logistics. Working closely with teammates and cross-functional partners, the Associate applies a learner’s mindset, demonstrates attention to detail, and communicates proactively to support team goals. This is an ideal role for someone eager to grow their facilitation skills, contribute to impactful educational programming, and develop a deeper understanding of public training and LGBTQ+ advocacy work.

Roles and Responsibilities:
Support updates to training materials by incorporating current best practices and new content
Help prepare training content, facilitator guides, scripts, and slide decks for public-facing presentations
Track incoming public training requests and support scheduling, organization, and documentation
Collect and input training data to support metric tracking and reporting
Collaborate with teammates and cross-functional partners to support training operations and consistency
Share ideas for improving training materials and delivery formats
Coordinate logistical needs for trainings, including travel planning and materials preparation
Support responses to partner inquiries via shared inboxes and other communication platforms
Demonstrate fair, ethical, and equitable business practices
Learn eagerly, share knowledge appropriately, and improve continuously
Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
Work, communicate, and collaborate effectively with others
Demonstrate attention to detail and accuracy in all work
Demonstrate a commitment to fostering and maintaining an environment of belonging
Other relevant duties and responsibilities as assigned
Minimum Qualifications:
1+ year of experience in facilitating engaging workshops, role-plays, and other interactive training activities - may be in professional, volunteer, academic, or community based settings
Demonstrated knowledge and understanding of LGBTQ+ issues, including the unique challenges faced by LGBTQ+ youth
Familiarity with crisis management protocols
Demonstrated ability to train a variety of learners with different learning styles, applying skills in training specifically for Crisis Services
Demonstrated commitment to staff wellness, with a trauma-informed approach, recognizing and addressing the unique challenges and stressors that volunteers face in crisis intervention work
A quiet, private work environment with high-speed dedicated broadband internet access (minimum 10Mb down/5Mb up)
Proficiency in:
- Public speaking and facilitation
- Proficiency in spoken and written English