About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
As Lyra Wellbeing MENA continues to grow the local client base and to ensure we can meet the increased
demand to support Lyra Health WFMH we are establishing this new role of Provider Network Recruitment
Co-ordinator to manage and grow the existing provider network of professionals. The individual will work
within Clinical Operations team reporting directly to Director Clinical Operations and will oversee the
management of the provider network identifying new providers (psychologists, mental health professionals,
lawyers, financial coaches, dieticians, presenters, etc) across the 17 countries MENA currently provides
services to.
Primary Responsibilities:
Regularly assessing administrative tasks for meeting company needs for providers across MENA and help build specialty-based provider networks across our region
Scheduling interviews, managing administrative requirements, preparing contract templates within Lyra Wellbeing MENA across varying professions (psychologists, mental health professionals, lawyers, financial coaches, dieticians, etc)
Coordinate onboarding of new network professionals
Establish strong relationships with contracted partners and ensure partner satisfaction
Co-ordinate ongoing training of the providers/affiliates
Liaise with other MENA team members to understand operational requirements
Ensure Lyra MENA protocols, ethical and professional standards are maintained
Working autonomously to ensure provider network is able to fully support all operational needs.
Contribute positively to overall business performance objectives
Be a team contributor
Requirements:
Minimum of three (3) to five (5) years of working experience
Ability to comprehend and oversee contracting across varying regulatory environments and requirements
Must have experience of living and working in the MENA region
Must be fluent in English. Arabic speaker would be an advantage
Working hours 5 days a week from 8:30am to 5:30 pm
