Your role in our mission
As our Program Manager, People Programs, you will design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention. You will drive the day to day operations of core People programs—focusing on onboarding, performance management, engagement, and talent development. Partnering closely with HR Business Partners (HRBPs) and business leaders, you will help translate organizational needs into structured programs that support employees across their entire employee lifecycle.
How you'll make an impact
Drive Employee Feedback & Action: Manage employee listening strategies (engagement surveys, pulse checks, exit insights). Translate complex survey data into actionable strategies for executive leadership and people managers.
Optimize Onboarding & Hybrid Connection: Refine onboarding workflows and resources to ensure new hybrid and remote hires are supported, informed, and connected from day one.
Enable Performance & Growth: Develop and maintain company-wide performance system. Partner with HRBPs to facilitate seamless performance cycles (OKRs, quarterly performance reviews, calibrations). Create lightweight toolkits to help managers give actionable feedback.
Scale Manager & Team Enablement: Identify core capabilities gaps alongside HRBPs to design and deliver practical manager workshops, learning tracks, and career pathing resources.
Measure Program Effectiveness: Establish clear program success metrics (participation, eNPS, retention, cycle completion).
Skills that will help you thrive
Experience & Education: 5+ years in HR, People Operations, or Employee Program Management, with 2+ years directly involved in engagement, performance management, employee experience, or talent development programs. Bachelor’s degree required.
HRBP & Leadership Collaboration: Proven ability to partner effectively with HRBPs and other People Team leaders as well as coordinating across company leadership to execute programs.
Performance & Goal Systems: Direct experience coordinating performance management processes, calibration sessions, or goal-setting frameworks (e.g., Lattice, Culture Amp, Betterworks).
End-to-End Ownership: Proven track record of taking program concepts from initial design to full rollout, including change management and communications.
Analytical & Empathetic: Skilled at identifying human trends behind raw survey data and converting friction points into practical solutions.
Strong Communication & Facilitation Skills: Comfortable leading manager workshops, and writing clear internal communications.
Inclusion Mindset: Experience embedding diversity, equity, and inclusion principles into program design and supporting ERGs.
Your roadmap to success
First 30 Days
Understand core tools (Lattice, Udemy, Donut) and standard operating procedures while shadowing existing onboarding, performance, and Pulse survey workflows to build key stakeholder relationships and understand baseline metrics.
By 60 Days
Drive key deliverables with increasing independence by reviewing all Employee Programs for scope and impact, leading post-Pulse action planning, and partnering with the VP of HR on the Q4 Quarterly Connect (quarterly review cycle).
By 90 Days
Operate with full autonomy to frame the overarching Employee Experience Strategy and deliver a prioritized roadmap for program rebuilds and launches that drive long-term business goals.
Resources to help you prosper
A connected experience: We prioritize high-touch collaboration and flexibility. Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote team member, we provide the digital-first tools and intentional culture to keep you synced and supported
Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace
Interview process
Recruiter Call: A brief screening to discuss your experience and initial questions
Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member
Team Interview: Virtual meetings with team members for collaborative discussions, problem-solving, or technical exercises
Final Round: Onsite interview with the VP of People & Places
