SECTION I · THE BRIEF

Brief #36688Updated 17 MAR 2026REMOTE, UNITED STATESLeverLIGHTSPEED VENTURE PARTNERS

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Program Manager, Explorer Contract Operations, Remote

Aledade is a new company with an old-fashioned goal: putting doctors back in control of health care. Aledade partners with independent, primary care physicians to provide everything the doctors need to create and run an…

Location: Remote, United States
Company size: 50–1,000
Posted: 4mo ago
Via: Lever

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01Comp band & equity packageLocked
02Seniority & experience requirementsLocked
03Interview process & rubricLocked
04Hiring manager & team contextLocked
05Growth trajectory in this roleLocked
06Offer & decision timelineLocked

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Program Manager, Explorer Contract Operations, Remote · Aledade

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Job title: Program Manager, Explorer Contract Operations, Remote
Job location: Remote, United States
Job listing URL: https://jobs.lever.co/aledade/ecbdb8ac-ee11-4111-8f45-b8b900727345
Job description: The Program Manager, Explorer Contract Operations will serve as the Subject Matter Expert and cross- functional leader for the end-to-end lifecycle management across the Explorer Program. This role will manage all contract operations within the contract lifecycle for the entire Explorer Market portfolio across all contract types. This leadership position will enable the team to achieve OKR performance goals by resolving operational bottlenecks and enabling the Practice Transformation Specialist to focus on revenue-driving Performance Excellence work.
Primary Duties:
Contract Operations Management:

Own end-to-end contract lifecycle for extensive contract portfolio including, but not limited to, ACO REACH, PC Flex, MSSP, MA, Commercial and CCF agreements

Navigate complex contract terms and provide expert guidance on eligibility issues

Attend and represent the Explorer market at any relevant meetings such as contracting or cross-sell launches

Practice Partnership & Contract Success:

Partner directly with practices to ensure successful contract onboarding and ongoing compliance

Serve as primary point of contact for practice level contracting questions and resolution

Collaborate with practices to identify and resolve barriers to contract performance and participation

Support cross-sell opportunities and practice expansion initiatives across contract portfolio

Cross-Functional Leadership:

Act as the SME of the Explorer market with all relevant groups such as Payer Networks, SPP, Withdrawal, Legal, and Growth teams

Lead collaborations efforts to establish predictability to enable scalability

Process Innovation & Automation:

Proactively identify ways to contribute to the company’s future through strategic partnerships

Lead practice service model innovation with focus on standardization and automation

Team Leadership & Development:

Provide direction to PTS team members on how to navigate project roadblocks

Partner with Program specialist in day-to-day activities related to contracting/rostering

Guide PTS team through complex contract eligibility issues
Minimum Qualifications:
Graduate of an accredited college or university in healthcare, health technology or information systems-related programs.

Significant and relevant work experience in lieu of educational requirements may be accepted.

6+ years of experience with relevant experience

Proven ability to work effectively with cross-functional teams

Expertise in contract management and healthcare operations

Ability to work in a fast-paced environment and manage multiple priorities
Preferred Qualifications:
2-3 years of management experience or mentorship

Project management certification or demonstrated competency

Experience with ACO models and value-based care contracts

Healthcare practice management experience

Data analysis and process improvement skills
Physical Requirements:
Sitting for prolonged periods of time.

Extensive use of computers and keyboard.

Occasional walking and lifting may be required.

Ability to travel 10-15% (team and company retreats)