Professional Services Engineer - Apono

At Apono we empower organizations to run in the cloud by aligning operations and security around access management.
Our platform provides companies with Just-In-Time and Just Enough access across their hybrid environments, reducing the access risk while improving productivity. Apono has offices in New York and Tel Aviv and supports dozens of customers across the US and the world including large Fortune 500 companies, and was honored in Gartner's Magic Quadrant for Privileged Access Management.

What are we looking for?

We are seeking a skilled Professional Services Engineer, who will serve as a technical expert and trusted advisor for Apono customers throughout the post-sale journey.As a Professional Services Engineer, you will own the technical execution of complex deployments, integrations, and custom solutions, partnering closely with Customer Success, Sales Engineering, and Product teams.

Responsibilities:

• Lead and deliver end-to-end implementations of Apono for enterprise customers.
• Design and configure integrations with cloud platforms (AWS, Azure, GCP), identity providers (Okta, Entra ID), and infrastructure tools (Terraform, Kubernetes).
• Ability to build solutions and understand technical problems
• Translate business requirements into scalable technical solutions.
• Serve as a technical liaison between the customer, Apono support, and R&D teams.
• Develop and document deployment plans, best practices, and reusable templates.
• Troubleshoot complex issues and provide hands-on technical support during deployments.
• Contribute to customer-facing enablement resources and knowledge base content.

Requirements:

• 3+ years of experience in Professional Services, DevOps, development in a Cloud or cybersecurity company.
• Strong hands-on experience with at least one major cloud platform (AWS, GCP, Azure).
• Familiarity with identity platforms like Okta, Azure AD, or Google Workspace.
• Proficiency Terraform, API and Webooks.
• Excellent communication and project management skills.
• Experience working directly with enterprise and Mid-Market customers in technical engagements.
• Based in Israel or the NY Metro Area, working hybrid - part remote, part onsite for key team meetings and collaboration.
• Bonus: Knowledge of access control, RBAC, JIT access, or infrastructure security concepts.