Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.
We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.
Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.
Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.
About the role:
We are looking for a driven, tech-savvy, Technical CSM to join our team. In this role, you will provide professional services for our clients.
You will set up Connecteam features based on their processes, help integrate Connecteam with other platforms, and migrate data from other platforms into Connecteam. You will collaborate closely with CS and R&D teams to develop expertise and provide top-notch service, streamlining customer processes, onboarding and saving them valuable time
If you’re passionate about helping people’s businesses grow efficiently and you have the required experience and skills, we would love to hear from you!
