SECTION I · THE BRIEF
Brief #46017Updated 23 JUN 2026DENVER, COLeverSOFTWARE COMPANIES
Employbl Dossier

Product Manager

SugarCRM is a software company based in Cupertino, California. It produces the web application Sugar, a customer relationship management (CRM) system.

Location
Denver, CO
Company size
500–1,000
Posted
1w ago
Via
Lever
Section II — RestrictedMembers only
  • Comp band & equity package
  • Seniority & experience requirements
  • Interview process & rubric
  • Hiring manager & team context
  • Growth trajectory in this role
  • Offer & decision timeline

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Product Manager - SugarCRM

View Company Profile
Job Title
Product Manager
Job Location
Denver, CO
Job Description
About SugarAI

SugarAI is redefining CRM for the age of AI.

We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.

More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.

Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.

If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.

About the Role

We’re looking for a motivated Product Manager to help define, build, and improve key capabilities across our product portfolio. In this role, you will support the evolution of our platform to enable modern workflows, deliver intuitive user experiences, and create meaningful value for customers and the business.

You’ll work closely with Engineering, UX, Architecture, and Go‑To‑Market partners to deliver features that solve real customer problems and contribute to product adoption and growth.


**This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.**

*We are not able to offer Visa sponsorship at this time*

Impact You Will Make:
  • Contribute to Product Roadmaps: Support the development and execution of the product roadmap for your product area, helping ensure features are aligned with customer needs, business goals, and overall product strategy.
  • Drive Feature Delivery: Translate customer feedback, market insights, and business requirements into clear product requirements, user stories, and acceptance criteria in collaboration with Engineering and Design.
  • Collaborate Across Teams: Partner with Engineering, UX, and cross‑functional stakeholders to balance customer value, usability, and technical feasibility throughout the product development lifecycle.
  • Learn from Data & Feedback: Help define and track success metrics such as feature usage, adoption, and customer feedback; share insights with the team to inform continuous improvement.
  • What You Will Bring:
  • 3+ years of product management experience, building and delivering commercial, customer‑facing software products
  • Proven success shipping enterprise SaaS products, ideally within CRM, CX, or adjacent domains
  • Strong understanding of user workflows, system design, and data‑driven product development
  • Excellent communication, stakeholder management, and product storytelling skills
  • Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field
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    SugarCRM Headquarters Location

    Cupertino, CA

    View company profile

    SugarCRM Company Size

    Between 500 - 1,000 employees

    SugarCRM Founded Year

    2004

    SugarCRM Total Amount Raised

    $123,088,960

    SugarCRM Funding Rounds

    View funding details
    • Convertible Note

      $3,568,960 USD

    • Convertible Note

      $3,568,960 USD

    • Series F

      $40,000,000 USD

    • Series F

      $40,000,000 USD

    • Series Unknown

      $33,000,000 USD

    • Series Unknown

      $33,000,000 USD

    • Series D

      $20,000,000 USD

    • Series D

      $20,000,000 USD

    • Series C

      $18,770,000 USD

    • Series C

      $18,770,000 USD

    • Series B

      $5,750,000 USD

    • Series B

      $5,750,000 USD

    • Series A

      $2,000,000 USD

    • Series A

      $2,000,000 USD