Product Manager, Onboarding - Varo Money

Job Title: Product Manager, Onboarding
Job Location: Salt Lake City, UT
Job Listing URL: https://jobs.lever.co/varomoney/1eeeeb5d-d1bd-4343-971d-4592f7b60a69
Job Description: Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

Varo is a next-generation bank built on technology and innovation, empowering consumers to take control of their financial lives. We serve millions of Americans exclusively through our mobile and web apps, striving to make digital banking easy, convenient, and personalized. The Product Team at Varo is an ambitious, data driven, and customer-obsessed group shaping the future of banking for the digital age. We believe that financial institutions should provide exceptional products, services, and education to everyone, not just the wealthy.

Varo is seeking an eager and driven Product Manager to join our team. This role will focus on growing and optimizing the acquisition, onboarding, and activation funnel. This position will be responsible for developing high-level product strategy, understanding our top-level business metrics, and translating them into concrete problems to be solved via technology, working cross-functionally with engineering, data analytics, and design to bring these solutions to life, and collaborating across organizations with marketing, operations, risk, and other teams to deploy them successfully and drive impact.

Success in this role requires understanding the intersection of our business objectives and the needs of our customers, developing solutions that optimize both. This role will receive strong mentorship from product leaders and other PMs in the organization and the opportunity to work with and learn from seasoned banking and technology leaders across the company.
What you’ll be doing
Act as product domain expert at all levels of customer interactions and represent the voice of customers to internal teams
Create and execute product roadmaps that achieve business goals and align with overall strategy
Understand the technical and business needs of existing and target customers
Define use cases, business processes, functional architecture, and detailed product requirements documents that clearly articulate desired product functionality
Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience
Provide guidance to Engineering, Design, and Data teams to deliver great products to our customers
Partner with Operations and Marketing teams to successfully roll out new products and enhancements, ensuring a great end-to-end customer experience
Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience
You’ll bring the following required skills and experiences
3+ years of experience in Product Management, preferring to work in a fast-paced, agile environment, with a proven record of delivering high quality software in different business environments
Ability to grow a product from a concept, to plan and drive execution of go-to-market strategies
Excellent communication skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
Ability to thrive in a dynamic, entrepreneurial environment with focus on hands-on execution
Strong and collaborative work ethic, working effectively as part of a larger project team
Ability to make sound business judgments and strong decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
Meticulous organizational skills, analytic capabilities, and attention to detail to facilitate a close relationship with software development team
Ability to work independently, self-motivated
Bachelor's degree (BA/BS) or equivalent practical experience
Banking or fintech experience strongly preferred