Join Aledade as a Practice Transformation Specialist (PTS) for our New England practices and personally make an impact on patient care. Practice Transformation Specialists are HQ’s most direct interface with providers and can glean valuable insight into our partner practice’s happiness and needs. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At Aledade, a PTS can impact the health of their community by transforming one practice at a time.
Please note: candidates must be based in New England to be considered.
Note on Travel: This is primarily a remote role, but on-site check-ins are key. You can expect to travel in-person approximately 1x per month per practice (expected primarily in Vermont and Massachusetts). Exact schedules flex based on practice needs, meaning some months may be lighter or heavier than others.
Primary Duties
Direct Practice Support:
Implement products and execute ACO initiatives with direction from Market Leadership.
Accountable for implementing and supporting wellness visits, transitions of care, active management and ensuring practices meet goals set forth in mutually developed Practice Transformation Plans.
ACO Training & Development:
Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum") on processes and technologies.
Provide continual assessment of practice’s and staff’s training needs.
Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
Customer Success:
Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement.
Minimum Qualifications:
Must be resident of New England
Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes
Preferred KSA's:
Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills
Familiarity with process mapping and work-flow analysis tools
Excellent computer skills and willingness to learn additional software applications
Physical Requirements:
Sitting for prolonged periods of time
Extensive use of computers and keyboard
Occasional walking and lifting may be required
Ability to travel in-person to practices in New England for regular on-site check-ins (typically 1x per month per practice, flexing based on practice needs). Anticipated travel within Vermont and Massachusetts.
