Outside Service Sales Representative - NTD - Kelso Industries

Location: Dallas-Fort Worth, TX | Reports to: VP of Operations | Employment: Full-Time

About NTD Mechanical

At NTD Mechanical, HVAC, Piping and Plumbing is what we do. Our craft is excellence. For over two decades, NTD Mechanical has been one of the most trusted mechanical contractors in the DFW area, providing mechanical construction services for public and private work and project types of all sizes.

We focus on getting the job done while enjoying the intentional culture of a flexible, friendly, and team-oriented environment. Joining NTD Mechanical means joining a team where our leaders prioritize the well-being and professional growth of each individual, promote career development, and enable everyone to thrive.

Position Overview

The Outside Service Sales Representative will drive the growth of NTD Mechanical’s HVAC service business, focusing on preventive maintenance contracts, retrofit opportunities, and equipment replacement sales. This is a newly created role designed for a self-starter who thrives on relationship building, consultative selling, and developing new markets.

You will be instrumental in shaping the long-term service strategy for NTD Mechanical — turning one-time construction clients into ongoing service partners and building new business relationships across the DFW area.

Key Responsibilities – What You’ll Do

Business Development

• Generate new HVAC service sales opportunities, including maintenance contracts, retrofits, replacements, and energy upgrades within commercial, institutional, and light industrial markets
• Build and maintain relationships with building owners, property managers, and facility leaders
• Develop and manage a qualified service sales pipeline through networking, outreach, and CRM tracking

Account Management

• Manage and renew existing service agreements to ensure customer retention and satisfaction.
• Partner with Service team to address issues, ensure quality delivery, and identify add-on opportunities such as energy upgrades, controls, or IAQ improvements

Collaboration & Reporting

• Coordinate with Estimators and Service Managers to convert project clients into long-term service customers
• Maintain accurate sales forecasts, client activity, and KPIs in a CRM
• Provide feedback on market trends and competitor activity to inform strategy

Qualifications -  What You’ll Bring

• 4+ years of HVAC service sales, mechanical contracting, or building services experience.
• Strong understanding of mechanical systems, HVAC equipment, maintenance agreements, and retrofit solutions.
• Proven ability to prospect, present, and close
• Strong organizational and communication skills; CRM proficiency.
• Self-sufficient, self-motivated, and client-oriented — someone excited to build a book of business from the ground up.

Benefits – What You’ll Get

• Medical, dental, and vision insurance.
• 100% company-paid life insurance ($50,000).
• 401(k) with discretionary company match.
• Paid time off:
  • 40 hours (1 week) after 6 months of employment
  • 80 hours (2 weeks) after 1 year
  • 120 hours (3 weeks) after 3 years
  • 160 hours (4 weeks) after 5 years
• 6 paid company holidays.
• Company-provided laptop (and iPad, if required).
• Professional development and growth opportunities.