About the Company
At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
About the Role
We're building the operational backbone of our Food & Beverage work across multiple locations. In this role, you'll create structure, improve how we work, and coordinate our daily operations. You'll oversee staffing and hiring, keep our systems running smoothly, organize our information, manage projects, and ensure everyone's communicating. We're looking for someone who's organized, proactive, detail-oriented, and genuinely passionate about hospitality, good food, and doing things well.
Responsibilities:
Staffing & Team Coordination
Partner with leadership and HR to coordinate hiring
Schedule interviews, onboarding, and training
Track staffing needs across our locations
Maintain employee records and onboarding documentation
Coordinate uniforms, training schedules, and coverage
Operational Coordination
Maintain operational task lists and follow up on pending items
Coordinate communication across kitchens, cafés, grocers, logistics, purchasing, marketing, and leadership
Prepare meeting agendas and action items
Support implementation of new operational procedures and standards
Systems & Administrative Management
Maintain SOPs, operational manuals, and training documents
Organize digital files and operational trackers
Manage Toast POS updates, product setup, pricing, menus, and data accuracy
Build systems that improve how we work
Purchasing & Inventory Support
Manage purchase orders, vendor communication, invoices, deliveries, inventory reports, and ordering schedules
Track COGS and maintain operational documentation
Project Management
Coordinate timelines for operational initiatives
Follow up with vendors, contractors, suppliers, and internal teams
Track permits, construction, and projects through completion
Event & Marketing Support
Coordinate logistics for events, promotions, product launches, and community activations with our marketing team
Compliance & Standards
Maintain food safety documentation, licenses, and operational records across all locations, upholding company standards
Ideal Background:
2-3 years food & beverage management or hospitality operations.
Passion for healthy food, wellness, and hospitality
Hands-on Toast POS experience including menus, pricing, product management, and reporting
Exceptional organizational and project management skills
Strong communication and follow-through
Detail-oriented with a strong sense of accountability
Comfortable working cross-functionally across departments
Advanced proficiency with Google Workspace and Microsoft Office
Ability to thrive in a fast-paced, evolving environment
Must be able to commute and travel between Flow properties, including Flow Miami, Flow Brickell, Flow Wynwood, and Flow Fort Lauderdale.
