Office Manager - Squad

Team Summary

Our team operates on a foundation of high-touch service and active collaboration and manages six core functional areas: Office Services, Infrastructure, Procurement, Logistics, Travel, and Automation. We prioritize an open communication environment and shared cross-functional goals to deliver the most balanced solutions for our customers based on internal feedback which helps to refine and polish our Team's approaches.

Job Summary

We are seeking a specialist with a customer-focused mindset who will proactively manage office services operations, workspace experience, automation of routine processes and maintain a transparent and friendly flow of information. We value strong collaboration and expect a colleague who excels in giving and receiving open feedback and takes ownership of ensuring that our workspace and services operate smoothly.

Responsibilities & Duties

• Infrastructure and location management: ensuring uninterrupted operation of all systems and location, organization of regular purchases of supplies, implementation of infrastructure improvements.
• Office supplies & vendors management: formation and control of the annual and monthly budget, coordination of document flow, monitoring suppliers market offerings for better-balanced opportunities.
• Office Services Management: coordination of office services, supplier relations and issue resolution, management of working areas and their usage, support of internal logistics (documentation/packages sending, move сoordination).
• Internal Communication and Customer Experience: Single Point of Contact for colleagues on locations, ensuring timely and high-quality processing of requests, providing updates from the administrative department via corporate channels.

Qualifications & Skills

• Financial literacy and document management
• Technological literacy: confident use of digital tools ( MS Excel / Google Sheets)
• Capability to swiftly learn new software and AI tools
• Technical administration of the location and understanding of the principles of system operation.
• Project Management: planning and implementation of changes (renovations, redevelopment, service improvements)
• Customer-focused approach with proactive ownership, strong execution, high adaptability, and attention to details
• Effective collaboration with a team and contractors, with strong communication and negotiation skills, managing projects both onsite and remotely.

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Free meals, fruits, and snacks when working in the office.