About the Job
As the Manager of Underwriting at Splitero, you will lead and support a team responsible for producing accurate, timely, and high-quality underwriting decisions in a fast-paced environment. You’ll be hands-on with coaching and performance management while also helping shape how the team operates through clearer processes, better consistency, and ongoing improvements. This role partners closely with Processing and People Ops to keep work flowing smoothly and ensure alignment across teams. You’ll be accountable for driving quality, developing your team, and making sure underwriting standards are consistently met while supporting broader business goals.
- Partner with People Ops to source, screen, interview, and present offers to qualified candidates; lead hiring for your team and contribute to onboarding decisions
- Oversee performance management for team members; complete thoughtful performance reviews, deliver direct and documented feedback, sustain coaching plans through to resolution, and respond to performance support needs
- Cultivate and maintain a positive team culture; plan proactive employee engagement initiatives and solve conflict interfering with the work environment
- Train and onboard all new hires, ensuring new teammates ramp efficiently
- Lead projects related to their team; thoroughly scope, creates timelines and resource needs, organize meetings, delegate tasks, collaborate cross-functionally, and provide upward and downward communication related to project goals, updates, and roadblocks
- Manage the pipeline and workload for all team members, ensuring high performance across all team members
- Own development, implementation, and changes to policies and procedures
- Connect company-wide goals with department-level action items on a quarterly basis and steering department and individual contributor goals
- Analyze data related to their area, produce valuable insights, and present to leadership
- Act as the main point of contact for escalations and team member questions
- Manage and coach to underwriting quality KPIs, using performance data to identify patterns, drive accountability, and create teachable moments
- Serve as the primary cross-functional liaison between Underwriting and Processing, identifying and addressing friction points that affect pipeline health and team consistency
The salary range for this position is $130,000 - $150,000. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.
About You
- 4+ years of experience in underwriting residential loans
- Experience leading a high-performing team
- Proven history of successfully managing projects from ideation to execution
- Ability to write effective policies and procedures
- Ability to evaluate risk-based decisions made by your team, identify patterns in judgment or conditioning that need correction, and hold a consistent quality standard across all underwriters
- Experience navigating cross-functional team dynamics and building consistency across adjacent teams
- Demonstrated leadership skills, including the ability to have constructive conversations, set and meet deadlines, proactively communicate challenges and changes within your department, and relay information to all levels of management on a regular cadence
- Ability to make data-driven decisions
- Experience working with HEIs is preferred
- Desire to participate in fast-paced early-stage startup
- Adaptability: Embraces changing circumstances with resiliency and positivity
- Team-Oriented: Prioritizes collaboration, inclusivity, and teammate support
