Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Construction Project Manager is responsible for managing and monitoring day to day operations for Major Construction projects across the US in a specific market sector, including design, staffing, compliance, scheduling, construction resources and contractual commitments. Responsible for driving high quality operational output & performance and developing and maintaining strong, effective and sustainable relationships with their customers.
What You'll Do:
- Monitor and provide direction in the following areas:
- Client Maintenance
- Procedural and process issues
- Financial issues and reporting processes
- Subcontractor performance issues
- Manpower issues and analysis
- Constructability and technical issues
- Legal and liability issues
- Risk analysis and mitigation
- Special issues
- Monitor and report on:
- Project schedule, safety, administration and profitability
- Material and equipment procurement
- Quality of work
- Communication/Relationships with Owner, Subcontractors, and Architecture and Engineering companies
- Prepare project administration documents for approval:
- General Conditions and project approach of each project estimate prior to submission to the Owner
- Project schedule prior to issuance to the Owner and Subcontractors
- Project Budget as prepared by estimating prior to issuance to accounting
- Subcontracts and Purchase Orders
- Contractual notices to Owners and Subcontractors
- Change Order Requests prior to submission to the Owner
- American Institute of Architect (AIA) Owner Change Orders
- Subcontractor AIA Change Orders and associated budget revisions
- Visit job sites and attend Subcontractor progress meetings as required in order to have working knowledge of current project status and issues
- Coordinate project mobilization, demobilization and equipment needs with Finance Administrators
- Develop and maintain key customer relationships, travel as needed to meet with key stakeholders in markets to devise solutions to problems and collaborate on areas of improvement
- Prevent and/or resolve issues and customer concerns with high sense of urgency, escalating on a timely basis when necessary.
- Prepare and participate in communications and monthly updates with key clients; including presenting at client meetings, sharing appropriate reports etc.
- Ensure confidentiality of internal and external data
- Foster a positive team environment
- Perform ad-hoc projects and other duties as assigned
- Operate within the Organization’s Financial, Legal, and Ethical Policies. Be familiar with and complies with company rules and policies
- Act as professional role model in performance and behavior in accordance with SMS values
You Should Have:
Professional Skills
- Customer Service - Advanced
- Verbal Communication - Proficient
- Written Communication - Proficient
- Teamwork - Advanced
- Relationships - Advanced
- Negotiation - Advanced
- Organizational Awareness – Proficient
- Learning Agility – Advanced
- Analysis - Proficient
- Problem Solving - Advanced
- Process Orientation – Advanced
- Prioritization - Advanced
Role Specific Skills
- Ability to dissect full projects into construction trade bundles and build project schedules
- Knowledge and competency in a variety of project management software
- Pragmatic problem solver
- Proficient in Microsoft suite
Minimum Qualifications
- Four-year Construction Science/Engineering degree or equivalent combination of education and experience in engineering, project management or construction management
- 5 + years of project management experience preferably in commercial retail branches of banks or retail stores
- Experience and knowledge of Commercial Construction estimating, means and methods, accounting, project administration, LEED certifications, and a thorough understanding of industry practices
