Liquor Barn - Key Holder, Market Street

GoBrands, Inc. provides on-demand retail and delivery of products. The Company offers college essentials, party supplies, and accessories to snacks, frozen foods, and household essentials. GoBrands serves customers in…

Location: Louisville, KY
Company size: 2,000–10,000
Posted: 4y ago
Via: Lever

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Comp band & equity package
Seniority & experience requirements
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Liquor Barn - Key Holder, Market Street - GoPuff

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Job Title: Liquor Barn - Key Holder, Market Street
Job Location: Louisville, KY
Job Listing URL: https://jobs.lever.co/gopuff/6b46a08b-cc40-4b47-a2c5-2861a37a5a01
Job Description: BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.
Responsibilities:
Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
Arrive early to open the store and leave late to close the store
Will assist the store in periods of high volume and provide support for new employees
Knowledge of in house products to provide customers with recommendations
Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
Operating scanners, cash registers, and other electronics
Follow proper age verification policies
Ensuring all prices and quantities are accurate and providing a customer receipt
Processing refunds and exchanges
Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
Train new employees on store procedures, product knowledge, and customer service standards
Qualifications:
1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
Basic math skills and proficiency in cash handling
Team-oriented mentality
Ability to lift up to 49 pounds
High School Diploma or equivalent
What We Offer:
Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)