About HighLevel:HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our PeopleWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our ImpactEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our
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Blog Posts.
About the role
We’re looking for a Learning & Development Apprentice to support onboarding, learning operations, LMS management, content creation, and learning programs at HighLevel. This is a great opportunity to gain hands-on experience in L&D while working with global teams in a fast-paced, remote-first environment.
Programme Details:
Work Type: Apprenticeship
Department: People
Sub Department: Talent Management
Duration: 6 months
Monthly Stipend: 45000 INR
Location: Remote - India
Programme Start: September 2026
Responsibilities
Onboarding & Learning Operations
Manage onboarding workflows on Sana (our AI-native LMS)
Track completion, maintain data, and conduct periodic analysis and provide meaningful insights
Ensure a smooth experience for new hires globally through enabling assimilation journeys
Resolve employee queries and challenges related to the LMS and learning policies
LMS Management (Sana)
Develop and strengthen a standard operating procedure for admins
Own course assignments, catalogue hygiene, and platform quality
Generate basic reports and insights on learner engagement
Content Creation (AI-enabled)
Build simple learning modules using AI-native tools
Work with & guide internal teams to convert knowledge into structured content
Program & Process Management
Maintain trackers, SOPs, and documentation
Coordinate with internal stakeholders and external partners
Learning Session Execution
Run sessions end-to-end (setup, communication, attendance, feedback)
Analyse feedback and identify areas to improve
Requirements
Recent graduate or final-year student (HR, Business, Psychology, EdTech, or related fields)
Comfortable working in a fast-paced, evolving environment
Strong written communicator, able to create clear, structured content
Proactive and reliable - you take ownership without needing close supervision
Comfortable working with tools (Google Workspace, Slack, Notion, etc.).
You enjoy trying out new tools (AI tools, productivity apps, etc.) and figuring things out on your own
Comfortable creating simple, structured content — slides, docs, or basic visual design
Advanced proficiency in Google Sheets (or Excel) and comfort working with data and simple analysis
Naturally curious — you tend to ask “how does this work?” when exploring new platforms
