Lead Product Designer - Lyra Health

Job Title: Lead Product Designer
Job Location: Burlingame, California
Job Listing URL: https://jobs.lever.co/lyrahealth/d15846a2-ca4c-483c-9c84-dce7f3a13591
Job Description: About Lyra Health

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role:
Lyra Health is looking for a Lead Product Designer to help craft solutions across every step of the mental health journey. As a product designer at Lyra, you’ll lead projects to successful outcomes for users and the business by approaching problems holistically and creating elegantly simple solutions to multi-faceted, complex problems. In this role, you’ll work from idea to implementation alongside product designers, product managers, engineers, clinicians, and executives to shape the design ecosystem for millions of users.

The Product Design Team is seeking a Lead Product Designer to join us in the following area:
Customer Ecosystem: You'll develop tools for benefit leaders to make the most of Lyra, with a strong focus on designing compelling data visualizations that transform complex information into clear, actionable, AI-powered insights. You’ll design workflows for our customers to monitor key metrics, understand trends at a glance, drive engagement with Lyra’s comprehensive suite of offerings, manage critical incidents, and demonstrate business value. Looking forward, you’ll reimagine our tools for managers to support their teams' well-being and professional development, further enhancing Lyra's impact.

Additionally, this role includes working with channel partnerships and our go-to-market team to anticipate and respond to the rapidly evolving needs of our customers and prospects.

This role can be carried out hybrid, both from our Burlingame, CA headquarters, and remote/virtually. Candidates must be physically located within commuting distance of our headquarters.

Responsibilities
Own the end-to-end user journey from ideation to final production
Influence the shape of the product with research and data while executing designs using high-quality wireframes, user journeys, cross-platform interactive prototypes, and pixel-perfect visual design
Maintain and evolve Lyra’s holistic design system and component library
Design experiences across all of our platforms: iOS, Android, Web
Participate in design critiques and present work regularly in stakeholder feedback meetings
Evaluate design opportunities through UX research interviews
Build relationships with cross-functional team members across disciplines, and effectively speak to process, goals, and team vision
Partner closely with engineers as they build and ship solutions
Qualifications
8+ years of experience working in UX, UI, HCI related field with experience working on mobile
Proven track record of working within a product team to ship successful products to users
Highly proficient with design tools (Figma, Principle, etc)
Experience working with AI design tools (Figma Make, V0, Lovable, etc)
Experience with UI development tools (Storybook, Chromatic, etc)
Experience working with data APIs preferred
Ability to think big and understand complex feature sets, shaping design for multi-disciplinary projects with input from many stakeholders
Mastery of design craft
Excellent verbal and written communication skills
Ability to work well on a highly collaborative and cross-functional team
Ability to thrive in a fast-paced, dynamic startup environment
Portfolio of UX-focused work samples for web and mobile applications
Bachelor's degree in graphic design, visual communication, HCI, or equivalent practical experience
Diversity & Inclusion at Lyra
Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
Learn more at: DEIB