Lead Development Representative - Canto

Role: Lead Development Representative (Inbound)

Location: Remote - US Eligible States

This is an evergreen posting. While we may not have an immediate opening, we keep this role open because we are always looking for exceptional talent in this area.

Build Your Career at Canto – Where Innovation Meets Impact

At Canto, we’re not just transforming digital asset management—we’re creating a workplace where talented individuals can thrive. As a leader in DAM, we empower businesses to organize, manage, and distribute their digital assets seamlessly. With 4,000+ customers worldwide, our success is driven by passionate people who bring creativity, collaboration, and innovation to everything they do.

Joining Canto means becoming part of a dynamic team where your contributions truly matter.

We foster a culture of continuous learning, open communication, and hands-on impact. Here, you'll have the opportunity to take on exciting challenges, develop your skills, and grow alongside a company that’s making waves in the industry. We believe in supporting our team members, valuing fresh ideas, and celebrating every success together.

If you're looking for a career where you can make a difference, expand your expertise, and be part of a global community, Canto is the place for you. We’re growing fast and looking for driven individuals who are ready to shape the future with us. Come build something great at Canto!

WHO WE'RE LOOKING FOR:

We are seeking a thoughtful, curious, and high-energy Inbound SDR who thrives in a fast-paced environment and enjoys being the first point of contact for potential customers. This role is perfect for someone who is excited to engage with warm, inbound leads—people who have already expressed interest in Canto—and help guide them through the early stages of their buying journey.

You’ll respond to demo requests, content downloads, and website inquiries, working quickly to qualify leads, uncover their needs, and schedule discovery calls with our Account Executive team. You’ll become an expert in our platform and market, helping prospects understand how Canto can solve their digital asset management challenges.

If you’re passionate about customer experience, great at asking the right questions, and want to grow your SaaS sales career from the ground up, this is the role for you.

THE TEAM:

The Canto Sales Development team is made up of inbound and outbound SDRs who are aligned on one mission: to deliver a frictionless, high-quality experience for every prospect we engage. Our Inbound SDRs are empathetic, efficient, and consultative. They take pride in helping prospects get the answers they need—fast—and teeing up high-quality meetings for our sales team.

Our values are at the core of everything we do:

1. Customer-Obsessed
2. Own the Outcome
3. Transparent, Curious & Candid
4. Treat Others with Respect & Empathy

ESSENTIAL FUNCTIONS / PRIMARY RESPONSIBILITIES:

• Respond quickly and thoughtfully to inbound leads via phone, email, and chat
• Qualify inbound prospects by understanding their goals, challenges, and timelines
• Schedule high-quality discovery calls and demos for the Account Executive team
• Maintain excellent data hygiene and pipeline organization in Salesforce
• Follow up consistently with leads that aren’t yet ready to talk, staying top of mind with value-driven outreach
• Deliver authentic, consultative conversations that help prospects feel understood
• Partner closely with Marketing to provide feedback on lead quality, trends, and gaps
• Become an expert in the DAM market, our product, and buyer personas

YOU’LL LOVE THIS JOB IF YOU:

• Are a natural communicator who loves helping people solve problems
• Thrive in a structured, high-tempo environment where responsiveness matters
• Can juggle multiple conversations at once without sacrificing quality
• Are empathetic, professional, and genuinely curious
• Are self-motivated and comfortable working independently
• Enjoy working with tools like Salesforce, Outreach, ZoomInfo, and Drift/Chat
• Are eager to grow into a closing role or customer success path in SaaS

REQUIRED SKILL SET:

• College degree preferred
• 6+ months experience in a customer-facing or lead qualification role
• Outstanding communication and listening skills
• Strong organizational habits and ability to manage a fast-moving inbox
• Experience with Salesforce and modern sales engagement tools preferred
• Confidence in qualifying leads and asking discovery-style questions
• A mindset that blends hustle with empathy and curiosity

WHAT SUCCESS LOOKS LIKE:

Within 1 Month:

• Complete onboarding and product training
• Begin shadowing calls and qualifying your first leads
• Learn Canto’s lead response SLAs and workflows
• Start contributing to meetings scheduled for the AE team

Within 3 Months:

• Confidently run qualification calls solo
• Meet or exceed your monthly Stage 1 opportunity quota
• Give feedback on what makes a lead “sales-ready”
• Help surface trends in inbound lead quality and needs

Within 6–12 Months:

• Be seen as a trusted expert in early-stage prospect conversations
• Consistently exceed monthly targets
• Collaborate with Sales and Marketing on lead nurturing strategies
• Mentor new hires and help scale best practices
• Prepare to grow into a closing role at Canto

Why Canto is the Place to Be!

• Ignite Your Potential – Join a fast-growing company where innovation and agility fuel success.
• Make an Impact – Your ideas and efforts directly shape our future—every contribution matters.
• Learn, Grow, Thrive – Gain real-world experience and develop new skills as we scale.
• Stronger Together – Be part of a close-knit, supportive team that values collaboration and camaraderie.
• Your Voice Matters – We foster open communication and transparency so every idea is heard.
• Work-Life Balance – We believe success comes from a healthy work-life harmony.
• A Global Perspective – Work alongside diverse, talented colleagues and broaden your horizons.

This position is eligible for hire in the following states: AZ, CA, CO, CT, FL, GA, IA, ID, IL, MA, MD, ME, MI, MN, MS, NC, NY, OR, PA, SC, TX, UT, WA & WI. Candidates must reside in or be willing to relocate to one of these states at the time of employment.

Canto is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.