SECTION I · THE BRIEF
Brief #41331Updated 04 SEP 2026SINGAPORELeverGREYLOCK
Employbl Company Profile

Family Counsellor

Lyra helps you find the best care for your mental and emotional well-being. Get access to top-tier therapists, psychiatrists, digital self-care apps, and ongoin ... g support from our 24/7 care team, so you can be your…

Location
Singapore
Company size
2,000–5,000
Posted
Today
Via
Lever
Section II · Full ProfileFree with an account
  • 01Comp band & equity packageLocked
  • 02Seniority & experience requirementsLocked
  • 03Interview process & rubricLocked
  • 04Hiring manager & team contextLocked
  • 05Growth trajectory in this roleLocked
  • 06Offer & decision timelineLocked

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Family Counsellor · Lyra Health

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Job title
Family Counsellor
Job location
Singapore
Job description
About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Role Overview

Location: Onsite - to be based in Singapore

The role is a permanent five (5) day a week role

Hours: 40 hour work-week (to be discussed with the hiring manager)

Weekend: Including every Saturday

Flexibility: The successful candidate must be flexible to work outside of standard hours to accommodate the global nature of the business and collaborate effectively with international teams across multiple time zones.

Key responsibilities

Direct clinical care & family assessment

  • Deliver high-quality, evidence-based individual therapy and psychotherapy services primarily tailored for children and teenagers to address emotional, behavioral, and developmental challenges.

  • Conduct focused parental guidance and family sessions to equip parents with effective strategies, resolve systemic conflicts, improve communication, and strengthen overall family dynamics.

  • Provide separate, dedicated individual therapy sessions for adult clients to address mental health concerns.

  • Conduct comprehensive family assessments utilizing standardized and clinically validated tools (e.g., GAD-7, PHQ-9, CORE-10) to evaluate risk, identify clinical needs, and construct tailored treatment plans.

  • Facilitate structured conflict resolution and psychoeducational guidance to equip family members with practical coping strategies, effective communication techniques, and collaborative problem-solving skills.

  • Implement robust, evidence-based outcome tracking methodologies to monitor progress, evaluate therapeutic effectiveness, and provide constructive feedback throughout the care journey.

  • Clinical Operations & Compliance

  • Maintain detailed and confidential clinical documentation in compliance with organizational policies, professional standards, and ethical guidelines, ensuring timely record updates in designated electronic health record systems (e.g., Salesforce).

  • Uphold strict client confidentiality and ethical standards in full compliance with relevant local regulations, Singaporean laws, and ethical frameworks established by the Singapore Association for Counselling (SAC) and related bodies.

  • Collaborate effectively with multidisciplinary team members, clinical supervisors, and administrative staff to ensure integrated, client-centered care for families.

  • Participate in crisis response management according to established protocols, providing timely support as required during emergent crises.

  • Community Engagement & Outreach

  • Design and deliver workshops, webinars, and presentations on mental health, effective parenting, and relationship wellness for corporate, educational, and community audiences.

  • Represent the organization at onsite events, engaging with the public to promote wellbeing and facilitate interactive discussions.

  • Contribute content to thought leadership initiatives, such as writing informative articles and blog posts on e.g. family systems, relational dynamics, and mental wellness.

  • Requirements
  • Master's degree or postgraduate qualification in Counseling, Marriage and Family Therapy, Clinical Psychology, or a related discipline.

  • Registered Clinical Counselor or Full Member status with the Singapore Association for Counselling (SAC) or equivalent recognized professional board.

  • Demonstrated clinical experience in supporting families, counseling techniques, and crisis intervention support

  • Proficiency in standardized clinical assessment tools (e.g., GAD-7, PHQ-9) and outcome-tracking methodologies.

  • Strong commitment to continuous professional development, ongoing clinical supervision, and ethical clinical practice.

  • Excellent communication, presentation, and interpersonal skills suitable for community workshops and client-facing roles.

  • View job listing ↗
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    Lyra Health headquarters

    Burlingame, CA

    Company size

    2,0005,000 employees

    Founded

    2015

    Total raised

    $967,100,000

    View company profile ↗