SECTION I · THE BRIEF
Brief #05095Updated 23 MAR 2026SYDNEYAshbySOFTWARE COMPANIES
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Facilities Coordinator

Fulcrum is an AI CSM to help companies scale CS. Today, Fulcrum automates measurable outcomes, predicts customer segmentation, and scales intervention playbooks to help saas companies grow NRR without hiring more CSMs.

Location
Sydney
Company size
50–200
Posted
4mo ago
Via
Ashby
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Facilities Coordinator · Fulcrum

View company profile
Job title
Facilities Coordinator
Job location
Sydney
Job description

We’ve partnered with a private Australian property investment group focused on growth, handling all parts of property ownership - from the initial planning and building right through to long-term upkeep. They specialise in developing high-quality residential, commercial, and mixed-use properties, with a focus on cutting-edge design and community enrichment.

About the role:

We're looking for a Facilities Coordinator to join as the operational backbone for their core retail asset in Western Sydney. This role is about establishing consistency and precision across their multiple locations, guaranteeing that every building meets the highest standards of safety, legal requirements, and operational excellence, ensuring maximum uptime.

You will be instrumental in keeping their best-in-class assets running perfectly. You will be in charge of the maintenance plan for a group of different buildings. You'll provide assistance to the Facilities Manager and act as the key contact between tenants, service providers, and their management team.

What you’ll do:

  • Manage all repairs and maintenance using our facility software, scheduling work, and ensuring prompt execution of maintenance tasks.

  • Inspect the site regularly to proactively identify maintenance needs and structural deficiencies, helping to prevent major issues.

  • Manage contractor logistics, including organising repair teams, granting site access, and handling safety paperwork for compliance.

  • Serve as the main contact for tenants, contractors, and service providers regarding all facility queries and maintenance updates.

  • Handle daily operational spending by sourcing quotes, accurately checking and processing bills, and managing payments.

What you’ll bring:

  • 2+ years of experience in a similar Facilities Coordinator or Property management role.

  • Strong knowledge of safety rules and the required contractor paperwork.

  • Experience using maintenance scheduling software and a proven history of efficiently completing tasks.

  • A valid Australian Driver's Licence is required.

Who you are:

You're ambitious and love to learn. You take pride in your follow-through and finishing the job. You’re highly organised, detailed and proactive in spotting and assessing technical issues. You're an excellent communicator and ready to step up as the primary on-site partner.

Why you'll love working here:

  • You'll gain hands-on skills and a strong foundation in facilities management

  • You’ll get exposure to a variety of work and collaborate directly with senior leaders - gaining experience that’s hard to find in larger organisations.

  • You’ll be in charge of the daily organisation and smooth running of a core part of the property portfolio.

  • You’ll be part of an open, collaborative, and supportive team with direct access to directors and a team that looks out for each other.

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Fulcrum headquarters

San Francisco, CA

Company size

50200 employees

Founded

2011

View company profile ↗

Funding rounds

  • Series A$25M