About Fullscript
We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.
That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.
We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.
This is your invitation.
Bring your ideas, your grit, and your care for people.
Join us and shape the future of care.
The Mission: Ecommerce at Fullscript
The ecommerce team is the revenue engine powering Fullscript's growth.
We own the end-to-end ecommerce experience, including cart, checkout, payments, taxes, discounts, payouts, and financial reporting.
Every transaction, every order, and every dollar flows through what this team builds. We deliver reliability, security, and correctness - while still learning and moving fast
The Role
We’re looking for a hands-on Engineering Manager to lead the ecommerce pod.
This role blends deep technical leadership with people leadership. You are expected to make critical decisions regarding the team’s focus and participate in system design planning. You will stay close to the work while owning systems at the heart of the business and creating the conditions for safe, reliable delivery.
What You'll Do
Lead a cross-functional Product Engineering pod responsible for payments
Collaborate across Fullscript’s engineering org as a technical authority for payments-related decisions
Own the checkout experience end to end, from cart to confirmation
Design and maintain integrations with payment processing platforms such as Stripe
Build and evolve connections to financial systems and fulfillment platforms
Ensure payment flows are secure, auditable, and highly reliable
Balance feature delivery with the operational rigor required for revenue-critical systems
How We Expect You to Think
Treat revenue-critical systems with appropriate care and discipline
Build for observability and understand what is happening at every step
Understand the business impact of outages, bugs, and degraded performance
Know when to move deliberately and when it is safe to move faster
Own the full lifecycle from design through production operations
What You Bring
Experience leading ecommerce or transaction-critical systems
Understanding of payment integrations such as Stripe or similar platforms
Technical depth and product judgment to guide senior engineering conversations across architecture, system design, reliability, scalability, and technical tradeoffs
Experience planning and executing platform modernizations, or large refactors in production systems
Experience directly managing engineers, including coaching, performance management, and career development
Proven ability to partner closely with finance and operations stakeholders
What We Can Offer You
Generous PTO and competitive pay
Fullscript’s RRSP match program for financial health
Flexible benefits package and workplace wellness program
Training budget and company-wide learning initiatives
Discount on Fullscript catalog of products
Ability to work Wherever You Work Well*
Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡
