Dispatcher - Sila
View Company Profile- Job Title
- Dispatcher
- Job Location
- White Lake, MI
- Job Description
-
- Pay: $45,000.00 - $65,000.00 per year
- Job description:
- Dispatcher
- Carter’s Plumbing, Heating & Cooling - White Lake, MI
- Top Candidates will be reliable and possess a “customer first” work ethic along with a passion for providing our customers with the best solutions possible.
- At Carter’s Plumbing, Heating & Cooling, we don’t just offer jobs — we build careers rooted in integrity, teamwork, and growth. Proudly located in White Lake, MI, we’ve built a reputation for delivering top-tier Plumbing service across Oakland County and surrounding areas — and that starts with taking great care of our people.
- We’re currently looking for an experienced and driven Dispatcher to help support our ongoing growth and uphold the quality our customers have come to expect.
- Here, you’ll find a family-oriented work environment where your contributions are valued, your goals are supported, and your success is celebrated.
- If you're passionate about technical excellence, customer satisfaction, and being part of a tight-knit, high-performing team — you belong at Carter’s.
- In exchange for your skillset and commitment, we offer:
- 401(k) with Company Match
- Medical, Dental, and Vision Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Yearly Performance Reviews
- Pay: $55,000-$65,000/yr
- Responsibilities include the following:
- Daily scheduling of field service technicians
- Direct interaction with customers in need of service
- Answer in-bound calls
- Make outbound calls to schedule service and solicit customers for future business
- Dispatch technicians to jobs
- Helping team members with side tasks
- Maintain customer database
- Provide BEST IN CLASS customer service
- This position is a great opportunity for someone with an interest in operations, customer service, or a future in management.
- Candidates must also have the following:
- 5+ years of dispatching experience
- Desire to achieve goals, both personal and professional
- Hard work ethic and willingness to work OT when necessary
- Strong team mentality
- Experience in a customer service role where the phrase “customer first” was practiced daily
- Experience with Service Titan system is a must
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:- Plumbing: 3 years (Required)
- Service Titan: 2 years (Required)
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Sila Company Size
Between 20 - 100 employees
Sila Founded Year
2018
Sila Total Amount Raised
$20,700,000